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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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A***a
27 Feb 2020

Super Bag, shipping 7 days

M***n
21 Feb 2020

Super! Perfect.. I love it! Thanx thanx thanx ❤️❤️❤️

G***s
20 Jan 2020

I received the parcel in a month with a small one. The product corresponds to the description. Reflected in bright light only in the lens of the camera with flash as in the first photo, but in fact, what you can see the eye is the maximum as in the second photo. Despite this, I am happy with the low tide looks very nice when the light hits the bag at a certain angle. There are 2 locks, I.E. You can open and close the bag with a convenient side for you. Inside there are 2 pockets of ordinary type for the phone and one secret pocket with a zipper. I recommend this store and the goods to buy.

B***g
17 Jan 2020

Super

K***
13 Jan 2020

Se and muy cool

M***a
26 Dec 2019

Cool bag, well packed, nothing wrinkled. I ordered a purse to her immediately. Completely satisfied. The order was tracked, came in 25 days. Very long lay in China, in Russia came in 5 days

A***a
22 Dec 2019

Fast delivery, according to the description. Visually small, but at the same time roomy. Shimmering beautifully

Customer
15 Dec 2019

Exactly as pictured, good quality, very satisfied with my purchase.

A***a
2 Dec 2019

Quality bag

G***t
26 Nov 2019

GORGEOUS!!!!! Exactly as in the photos, very nice quality, I like it very much

S***a
26 Nov 2019

Cool bag, fast shipping 12 days, long thought or not, think feeble pen, but not all OK, nothing doubted, format A4 not fit, but the bag itself is roomy, you will not regret, thank you store, it worth the money

M***o
25 Nov 2019

Bag excellent, came two weeks before Vladivostok.

F***a
19 Nov 2019

it's small bag but I love it

Customer
4 Nov 2019

Delighted in accordance with the description I thought it a little bigger but it suits me

U***h
17 Oct 2019

Excellent Supplier, arrive super fast and very good quality

T***a
13 Oct 2019

Bag super. Thank you very much to the store. At work attracted the attention of all colleagues. It's a pity just that the pockets are small and the compartments, the inner partition is not fixed, you can pull out and there will be one large compartment. I think to order the same only another style.

N***a
27 Sep 2019

The bag is just super, came for 2,5 weeks, so cool poured, at first glance the quality is good, let's see how much will live, well packed

W***H
25 Sep 2019

Such a fun, unique, eye-catching bag! It’s not overly luminous and the gray tones make it chic, not childish. Double-zip closer works smoothly. There is one zippered pocket and 2 smaller pockets inside. The strap becomes short enough for my 156cm height. Great size to carry everyday essentials. Seller dispatched on the 4th day after ordering, arrived on the 18th day to Japan fully tracked.

B***e
23 Sep 2019

If i recommend it

Super hot! Several others have checked this out in the last few hours

Zipper Bao Women Luminous sac Bag Tote Female Geometry Shoulder

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