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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfectly sits, the fabric is pleasant to the touch, the store questioned about the size and sent the right one which fits 10/10
The sweatshirt came about 2-3 weeks. i have a size 38, this sweatshirt on me looks a little oversize, i wanted it. the hood is normal size, free, the quality is accepted good, i recommend)
material is very soft and nice, i had so big size for me i have S and i had L because i scared then hoodie will be small but i love this hoodie
The jacket is super, there is a warm smell, but not very strong, with the producer communicated before sending wrote and advised to take a larger size (thanks for this big) i just wanted a larger size, the drawing is also good, Ordered 29.07 came 21.08 less than a month
Oochen quality sweatshirt to ivanovo region went about 2 weeks. I am very pleased to recommend.
Hoodie is very cool! On the growth of 157 took xl, because. I wanted to be big and hung and came perfectly. 100% polyester, inside fleece, pleasantly felt on the skin. In less cold weather is very suitable. Already had time to wash in a washing machine with the parameters "synthetics, 30 °" and the drawing did not deteriorate. Very satisfied :)
Very soft and pleasant to the touch! All as the picture.: ³ I doubted about the size, wrote to the store and he was happy to help determine. The parcel came in two weeks to moscow with: Height 164, weight 43, took s.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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