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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
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Customer
16 Nov 2019

It is pleasant, dense, good material, the cap without imperfections. Wash and leave no dye, good smell, soft.

P***p
15 Nov 2019

In general, I like everything, I do not think that it is super warm

Customer
7 Nov 2019

Cute set. In principle-satisfied. Note: thin knitting. The photo looks thick, in fact-thin. The size seems small, 6 months, but in fact small. But the quality is very good, there is no thread, viscous smooth, there is no smell.

E***a
21 Oct 2019

Good overalls, quality class. There is no smell, the threads do not stick out. Before the Moscow time was about 3,5 weeks. I recommend!

A***r
14 Oct 2019

Awesome! Quality, color, size for 12 months-80 cm.

Y***a
5 Oct 2019

Excellent knitted overalls with a hat, yarn-cotton, not thick. I took the size-9 m. On 3,5 months, height 65 cm, weight 7 kg. Overalls with a very small margin, in 6 months will be in the butt, i think. We wear it now, the cap of the bolshevat a little. After washing sat a little in the length of 1,5-2 cm somewhere, when buying consider this. Washed in a typewriter, in a bag for clothes at a temperature of 30. Not deformed, not shed, the form has not lost. Great item! Insanely liked the quality! Definitely, you need to take! I advise you.

A***o
1 Oct 2019

To vladivostok delivery 19 days. In the package a gift. The suit is good, without holes and protruding threads. On the growth of 70 took 9 m, with a margin. So it turned out, a little too big in growth. The track was not tracked.

R***n
30 Sep 2019

Thin, soft. Along the length from the neck to the crotch for 6 months (height 65) butt, the growth on the product is indicated 80. Sleeves and panties with a margin, and the main part is short. The composition is good, cotton. Packed was good

V***v
20 Sep 2019

Good. Soft and warm. For spring/autumn is perfect. We are a little more than a child (2 months old). Quality is good. Erased perfectly. Seller thank you very much)

S***i
10 Sep 2019

WoW ! Very Nice AND good quality .. i wil definitly order again

Baby Clothes Cotton Autumn Romper With Plaid Hat Infant Toddler Jumpsuit For Girls Boys Set

10 Reviews
Selling fast: get yours before it’s gone!
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