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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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N***a
6 Sep 2019

Cool suit. 3 t is 110 cm. Not small

A***o
18 Jun 2019

I ordered june 1, today 18, already received at the post office, in belgorod region. knitwear, not synthetic. my daughter is 4,5, but she is not small, she ordered 5 t. just, the skirt is short moderate. the daughter is happy!

E***o
18 Jun 2019

The suit is great! Noooo, malomerit! Thank god that took on growth: my daughter is now 10 months old height of 76 cm, ordered for 18 months and on the label written 90, but not!!! My daughter just!!! The costume is excellent, just wonderful and i advise you to order it, but note that with the size of the trouble .... Ordered june 7, received june 17!!! Super fast shipping!!! For the first time i came so quickly with ali! I put 5 stars, because. From the costume in delight!

A***y
26 May 2019

The goods were delivered within a month. The suit is good, although some glue sticks out threads. For its price justifies unequivocally! But small. She took her daughter 4 years 5 t-it was possible and 6 t to take .. In general, very good, cotton. I advise both the store and the goods, only take a larger size.

O***a
25 May 2019

Great suit for the summer. Bright, live more beautiful than in the photo. I liked the quality very much, the threads do not stick out anywhere. We will wear with pleasure.

Н***х
13 May 2019

Great kit. It was about a month before israel. Tracked. Niece 3,9 height 110 4 t approached

R***r
21 Apr 2019

Long was the parcel. Tracked. Corresponds to the description.

B***t
30 Mar 2019

Very beautiful bright set of seams roasted threads do not stick out tracked thanks to the store and prosperity to your store

P***p
26 Mar 2019

The costume is excellent!!! Came in for 6 days! I do not know how fast it is, but it was very pleased. Top hb is nice, the skirt in the photo is more dense, but nothing. The main thing is take the size more, the height of 111 cm the size took 130 cm.

L***o
23 Mar 2019

It's very beautiful, just like the picture my daughter is 4 years old and i ordered size 4 (120 cm)

Super hot! Several others have checked this out in the last few hours

Baby girls clothes suit set 2PCs Toddler Baby Girls Sleeveless Off Shoulder Embroidery Rose Tops Skirts Outfits

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