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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good size and good quality for my daughter of 154 cm and 45 kg
The sweatshirt is very cool. Ordered to the concert, came a little later. But still fast (somewhere half a month). sweatshirt in good quality! Recommend)))
Growth 146, weight 35. The daughter says that the class is beautiful and warm. S tutelka in a tutelka, ordered another m it to her as over size, also cool
A cool sweatshirt. my size in ordinary stores m ordered xl wanted an oversize, but did not receive, and so the size approached. delivery to stavropol was 26 days.
The sweatshirt came in size, warm, for the autumn itself. The store sent in 4 days from the date of order. It came quite quickly, to ukraine in 16 days. Order satisfied
it's great but I ordered a size XL and it's still a lil small compared to the usual Giant hoodies I get but I love it
Very cool jacket. Warm, soft and pleasant to the body. I took specially the largest size-i love big clothes to wear. Therefore, if you take a size larger than your own. Delivery 16 days is very fast. Thank you store
I ordered my daughter for 12 years size s. Everything came up. The cuffs on the sleeves are wide, but she likes when the size is larger than her.
The sweatshirt is very good, a little smell, but after washing it left, inside a soft coating, ordered the size xl, wanted an oversize, the height of 159 cm the sweatshirt sat perfectly as i wanted an oversize. Seller recommend!!!
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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