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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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S***o
19 Nov 2019

Pants are more coffee color. Not rich red. Sewn well. Quality is good. Up to 59 kg. If more in the waist will be small. Not much to stretch. Landing is excellent. On the hips no more than 94 cm.

V***k
18 Nov 2019

For a Spanish M I took an L from the store. It looks perfect on me. Very good material and seams. Thank you very much

I***a
18 Nov 2019

Excellent trousers for such a price. Thick but thin polyester. In the negative they are cool, you need to poddivat something. At OT 75 and OB 98 took 44 size, sit perfectly. With delivery there were no problems.

J***a
17 Nov 2019

The second such pants from this store!! My parameters are from 73 about 99-100, height 177. Last year I took M. A little bit of their pillow, decided to repeat but on a larger size, those slightly squeezed spitting ass. This is L, obviously freer. At the waist is wide enough, the legs are calm, without covering the legs, and the length of the pants is also noticeably longer than those. I will wear both sizes. I'm not used to wearing loose pants, but it does not look bad. Careful with the belt. At the first in a few days, the buckle spoiled, flew away from the metal body this textile pad. Sewing threads. And in general, the belt is cute, but fast out of order. That's the material. But I knew, so no complaints.

J***k
17 Nov 2019

Pants are good, the material is thin, the pockets in front stick out. In size sat perfectly on the waist 68. In general, for such a price is very even.

Y***a
12 Nov 2019

Cool pants!! My parameters: height 170 cm; waist 73; hips 95. Pants sat perfectly! Slightly confuses the belt, looks good, but when I sold it in the loops of trousers there was a feeling that now somewhere there will be a lead. Somehow the edges of the strap are not qualitatively made. So be careful. Delivery 3 weeks to the Moscow region. Seller recommend.

E***m
30 Oct 2019

Came pants Chinese fake under dawn, but it's not dawn. Zara's belt is thicker and the material itself is thicker. I saw in the reviews that they send as much with the Zara label-it did not come to me. In principle, you can wear it, but this is not what I expected

J***s
30 Sep 2019

They pants are okay. The shipping was fast but I feel like it would be better fitted for a person who is small vs extra small. Being a extra small woman it is hard to find pants that fit us correctly due to being so tiny lol The price is great compared to Zara whose over priced. They fit good in the waist so I will make them work& I love the belt and material. I will do a YouTube review on my channel : It’s Time for Tea

K***a
25 Aug 2019

Delivery two weeks to lithuania. On the volume of the hips 104 cm, waist 74 took l. Very tight turned out. The fabric is dense, pleasant to the body. Worth your money

E***m
22 Aug 2019

Chic base model! On its parameters waist circumference 70, hips 91 ordered the size xs. I like how they sat down. The material stretches a little. my height is 175 a little short, but for me it's not critical. I recommend to buy.

Black Suit Pants Woman High Waist Sashes Pockets Office Ladies

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