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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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K***k
1 Mar 2020

The shirt is chic, but there is a minus and it is big)) it's a smell!!! I washed 6 times in a typewriter on a delicate wash with a rinse, the smell became less, but did not disappear, I hoped to fade but while waiting! And so the views are chained)))

R***r
25 Feb 2020

Blouse is good, as in the photo, the fabric is good, the seams are neat, the daughter is very much satisfied. I recommend

E***h
18 Feb 2020

I really liked the blouse, which is rare for me when receiving parcels from Ali) there is a sharp smell, but, I hope, will fade. I liked the color very much-saturated, warm, as in the store's picture. The quality is not bad, there were protruding threads-cut and forgot. In general-I recommend, the parcel came quickly

L***a
16 Feb 2020

Cool shirt! looks expensive, everyone asks where I bought and expensive whether it costs) went to Tyumen 10 days self-delivery, came in a packing bag, was terribly compressed, could not take the package apparently more... because of this was crumpled and had to try to iron the iron at the minimum temperature with steam (the photo forgot to make). search in in: Wear is not fastidious, does not crumple, the only thing that is short in length, wear only with a high waist is necessary. length of sleeves and size M for height 170 80/62/90 just right))) provided that I have long arms. of the minuses-hell smell, hung on the balcony for a week, but still remained barely perceptible Smell.

M***a
14 Feb 2020

Thin, the photo matches, but the smell is terrible-weathered, the delivery is fast

C***s
27 Jan 2020

Very pretty, good quality and beautiful brown color. I measure 163 cm I put 36/38 at the top, chest 90C. The size is IMPECCABLE for me, and the sleeves are of the right length not too short as it sometimes happens at ALIEXP. It's short, just a little below the navel. I am very satisfied with my purchase and I recommend to 100% thank you

E***a
14 Jan 2020

Excellent shirt made of leatherette inside a thin fleece, pleasant to the body. Leatherette quality, sewing is normal, there are small shortcomings, but not critical. Buttons are sewn well. At its dimensions OG 86, OT 65, height 169 cm took the size S, approached, but I would like a little longer. With a skirt with the maximum high waist hides straight a couple of cm, so when driving it will leave. In shorts with a fit at the waist is not refueled. In my case, the length of the shirt is 47,5 cm. I ordered when there were no more reviews, the store on request sent a photo of the shirt for clarity, thank you! Delivery took about 1,5 months to Moscow. the track was tracked. Seller thanks!

M***a
8 Jan 2020

I ordered 29.11.2019, it came on 08.01.20. The smell is strong, I hope after washing will pass. Shirt liked, made well. Inside is soft. But I'm afraid it will be hot in it, I while I measured everything. My parameters are 85-64-93, the height is 164. Took S. made straight for me. Shirt length is short, ie straight to the waist and all

E***a
3 Jan 2020

I ordered 12.12. In Bryansk. Sent 13.12. Received at the Post Office 03.01. Shirt, as in the description. Of course, on my parameters 85/65/85 height 164 weight 50 could be ordered and m, but it seems to be a good s. The smell is present, but very little. Korotkova that of course. And so you can wear.

A***a
27 Dec 2019

The shirt is made of leatherette, the fabric is dense and from the inside is pleasant to the body! The store in the description indicates spandex and silk, but this stuff is some, there is neither. The quality of tailoring is so-so, tolerable, there are threads sticking out. On its parameters: 94-70-90 took the usual S-Ku, the shirt approached me, sat straight on the figure. In general, it looks good, I think I'll find an excuse to wear it. Looks, of course, cool! . Washed on a delicate mode with low temperature, in a special bag, does not shed and does not lose its shape. Delivery to Omsk was carried out three nellies. Shirt came in the usual postal package + zip-package seller. Track number was tracked all the way.

Super hot! Several others have checked this out in the last few hours

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