We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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It came in 2 weeks in kiev, super! I took the size m to be slightly oversize (my size is-s), if i took s-would limit the actions. The store is pleasant, the sweatshirt is warm! (for the autumn, on the naked body) very, very satisfied. At a height of 167 m ideally approached: not long, the sleeves are just right. Thank you!
The goods came in 20 days, track tracked. excellent quality, very fit. The child is very pleased. Thank you very much to the store. I will order more.
Very cool sweatshirt. Insanely soft, i do not want to shoot. The color is slightly darker than in the photo, but still very much. At its size with took m and did not regret, the village is very cool after washing the letters did not fit. I recommend.
Very cool! I advise everyone☺Inside the fabric is a warm fleece, the color is soft pink i was happy to buy
Delivery is very fast, 3 weeks. Sweatshirt took on size more, because. I'm in position, i thought my size will be narrow, but it turned out to be strong with a margin. Take your size, oversize sweatshirt. The color is slightly different, more to yellow than to mustard, the letters are not blue, but black. But in general, the order is satisfied, the sweatshirt is warm.
Thank you very much to the store! I really wanted myself a sweatshirt, i decided to order this one and did not lose it, i usually wear 44-46, but i took l, i could take a smaller size, but this one i really like. It is warm enough, sewn well, without threads and defects. As a gift the seller put the comb
Og80 from 62, took m. On fleece, pleasant to the body. Sent quickly, as a gift put a comb. I recommend
I ordered a beige bike size m. My height is 171. Sitting like i wanted. Very satisfied with the purchase. Threads do not stick out anywhere. Hood nalazit))). The goods came in 27 days to belarus. I recommend
Only problem i have is the hood. It is small and gathers at my neck. Other than that, it is perfect. It goes down to right above my bottom. The sleeves end right at my wrists and the material is soft.
The goods came for a month, the track was tracked. Good sweatshirt, warm. Color pink. The hood is small. Sat down like an oversize.