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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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A***a
18 Nov 2019

Soft, pleasant fabric, the Britons are a little big, but they can be sewn

R***r
12 Nov 2019

Good quality very soft nice material

Customer
18 Oct 2019

I arrive super fast, looks excellent quality. Just need to prove it.

K***a
16 Sep 2019

The order has reached in 3 weeks, the track is tracked. Cool top, took already pink, liked, and ordered black now) thanks to the store!

O***h
4 Sep 2019

I really liked the topic. The color is gentle, powdery. The material is very pleasant, soft, like suede. Stretches normally, but take better in its parameters. I took on og 94 from 74, cup b. On the cup, fit and on the chest a little more, will be more effective. A little did not like the cut, namely the internal seams of the cups passing in the middle. They are twisted from the inside, because of which places are ugly, but this is fixable. Delivery medium, tracking partial. I recommend the product and store!

R***r
30 Aug 2019

Shipping 1 month and 10 days! No smell! Quality chic! Sits the size m perfectly (my parameters og 90, under the breast 72) definitely recommend!!!

N***M
30 Aug 2019

Cool top, pleasant to the touch, like velvet, on og 92 l size well sat down, you can with a bodice, the quality of tailoring is excellent, i recommend

Customer
23 Aug 2019

This top is very good quality, material is soft. Only one thing I could complain about is that straps are way too long. I normally wear M, ordered M and fits fine. Visit my Instagram for more reviews: @rarytaski

L***a
10 Jul 2019

Fully corresponds to the description, soft, the fabric is similar to suede. But the straps are not adjustable and i was short, so i cut them off and redone them. On the last two photos already converted version. In general, very good sconces for their price.

A***a
27 Jun 2019

Quality is good, the size of the villages is excellent, there is no smell! The only minus the strap one was badly sewn, but it's not critical! In general, the order is satisfied, moscow reached quickly. With the store did not communicate

Super hot! Several others have checked this out in the last few hours

Crop Top Sexy Pink Strappy Suede Cami Camisole Casual Women

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