We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Not wow, norm. On my volumes 84-72-93 back to back
Order delivered quickly. Quality is excellent! For its 85 v after reading reviews ordered 85 s. Came perfectly. Thanks to the store for the presentation!
Lingerie is lovely! Shipping horror! (((
I got very quickly, weeks for 2. i'm very thin and i have a big chest, i was afraid that it would be great in the body and little in the chest, but everything came perfectly. Note that the underwear is very small, my 42 kg has approached. The quality is excellent.
Very good set, the quality of lace is soft and delicate, the shape is also beautiful.
Description corresponds, the size ordered 95d, on the volume of the hips 106 and the volume of the chest 106 and under the breast 92 sat well, sewn well, lace and accessories are good, delivery fast about 2 weeks
Great kit! Only need to take on a larger size, small size. Quality is very good.
Very beautiful underwear, but you need to take on size more) the suspension did not survive washing, but without it even better)
Good underwear. The color is pleasant-gray with silver, the size matches. Delivery is fast. I recommend.
I like the product Nice and its packing is very good