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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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N***n
16 Nov 2019

Super!!! Comfortable, warm, beautiful, high quality!

S***s
16 Nov 2019

Panties are good, but the length is short for a height of 163 cm, with high boots to wear. And so liked, I recommend to buy.

E***a
13 Nov 2019

Panties are excellent. The touch is very nice soft material. Height 167 cm, expected shortened version. But I like this style. The store wish to listen to customer reviews and make this model more authentic!!!! Do not need to buy those who are not satisfied with the shortened version, longer than all of you will not be sent!!! Full height only up to 160-158 cm. And the seller thanks!!! Pleased and did not disappoint!!!

I***a
10 Nov 2019

Pants fire! And the knitwear is excellent. But very warm, just very. For cold winter and autumn is not comfortable with bare foot. Length of course stupid, baby. When I don't know how to wear them. Boldly take on 50 RR and will not be tight and not free, but just on the figure.

G***N
30 Oct 2019

One word is class! Thank you store. Very good panties. (and not only, panties). I ordered 4 things in this store at once and did not regret it. All of excellent quality. The knitwear is tight, sewing pleases. At OT 100 cm, OB 120 cm, height 158 cm sat perfectly.

Customer
26 Oct 2019

Panties are very good, warm, dense, stylish, look great with high boots, ankle length, height 162, OB 96 from 72-sit perfectly! I have plump legs, so do not hang out, but also not tight, the waist is high, comfortable, in slushy weather is excellent! I will wear with a short down jacket, I recommend to buy!

O***a
21 Oct 2019

Warm knitted panties. ⠀ For a long time I wanted such panties and finally they are mine! Solid dense. Ideal for autumn, and if with pantyhose, then for the winter. ⠀ On ob.93, o.63 came up with a single size. Suitable for large parameters. On the growth of 165 cm panties are very shortened. Wear them, of course, better with high boots/socks. ⠀ The color I chose khaki, in fact it, of course, is not khaki, but a mixture of beige and purple. It looks interesting and unusual. ⠀ Panties are held on an elastic band + there are cords (only for beauty). At the bottom of the cuffs. Front on the hips large patch pockets. ⠀ The body is pleasant. Comfortable to wear. Well stretch. I recommend to buy! My Instagram _ Amen

O***a
17 Oct 2019

The track was tracked, reached in 20 days, the quality is excellent, the knitting is dense, pleasant to the body. on ob-104sm just right, but the length disappointed, even for my height of 161sm. does not reach the ankle, I will wear only at home, maybe even under the boots. designed for a height of 158 cm, then do not doubt, the quality is excellent.

J***o
11 Oct 2019

Cool, but short) i'm 164 cm, and i'm very short, and very wide in the straps, in general strange sewing. But shipping fast! Thank you store! And the quality is very good.

M***a
29 Sep 2019

At 60/90 and the height of 167 cm sat well, girls are better not to experiment, and so very warm, quality and stylish!

Drawstring Harem Pants Women Loose Trousers Female Knitted Pants

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SizeWaist Width(cm)Waist Relaxed(CM)Hip Width(cm)Pant Length(cm)
One Size60.090.0110.092.0
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