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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
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N***a
25 Oct 2019

Cool suit, for a year we approached, the daughter shone at her birthday) Thanks! Quality, by the way, excellent!

O***a
4 Oct 2019

Very cool! We are currently 10 months old, but i think that the body for a year will be back-to-back, in parallel ordered an extension for bodys in case it is too small, i hope in time will come, and as a whole the outfit is beautiful, the skirt thought the genuine will be, but on the contrary it's even better; the thread does not stick out; there was a parcel about 50 days

M***a
28 Aug 2019

I am very glad that i ordered a set from this store, sent quickly and the delivery is very fast, to tomsk for two weeks!

A***a
26 Aug 2019

In brest the suit came quickly. Everything as described by the store. On the growth of 75 came up perfectly, also with a margin for growth will be t. K. The fabric stretches well. The fabric of the body is pleasant, possibly cotton. Dress comfortably, in the shoulders does not press, fastens on 3 buttons from below. The skirt is lush, there is a lining. But a bit of fatine. The elastic on the head does not press, it stretches well. But there are nuances: they can be seen in the photo. Uneven seam at the neck, crooked bead on the bow, yellow spot (clearly not washed) on the elastic band of the skirt. Bad that all this in front and in sight. But for such money, it is understandable. And so that suit davolna, looks great on the child.

J***n
12 Aug 2019

Fast delivery in two weeks. Contact the store Super. Dress Super skirt little deviate from photo but is good. Has several shortcomings which whole lucky you won't see. But for this price no what you brzydzać. Second time also BYM bought recommend.

M***o
5 Aug 2019

Arrived parcel quickly in 8 days! The store wrote, asked the body for a height of 80 cm, and then in the reviews saw that small ones come! I do not know if the seller listened or just lucky, but the body is just and even with a stock! although there is a small marriage, the arrow near the numbers on the body. The skirt is very short, there is a small lining! Bow like everyone writes of course disgusting but this is not a problem we have some of our own.

A***a
11 Jul 2019

We really like, odorless, delivered to ingushetia for 11 days, my daughter is 11 months just right, but the girl i have a small 69 cm and a weight of 8,200 kg, i think a large girl body will be too small. 5 stars. Recommend store

Customer
9 Jul 2019

18.06 item was ready to ship, came 01.07 (very fast, did not even expect). The product corresponds to the description, without marriage, good quality.

Customer
7 Jul 2019

The store is good. I sent the goods quickly, it came to tambov for 2 weeks exactly. The goods are good, the quality for such money Corresponds to the growth of 74 norms, if more than 80 i think will already be too small. I advise everyone

P***k
3 Jun 2019

All comply with the description. Very fast delivery. Jedymy minus it smell but I hopes after washing will not trace. Recommend

Super hot! Several others have checked this out in the last few hours

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