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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (10 reviews)
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Customer
13 Nov 2019

Very beautiful jacket! Corresponds to the description, the color is light, the photo does not transmit, the lighting is bad, there is a smell pungent, after washing, I hope it will pass. I advise, it came quickly enough. I ordered M, the sleeves are long, but not critical, though in the chest it presses me, OG I have 90.

A***o
13 Nov 2019

Beauty!!! Applique is beyond praise! Unusual, not cheap, the colors are beautiful, combined. The color of the denim I got dirty gray blue)) the size of course is small, L on og 90. Fastens in butt, not beautiful. Wear will only be unfastened. Jeans quality, smelly. Accessories are all in color and good quality. Thank you store, sewed a beautiful model.

A***a
12 Nov 2019

Very qualitatively sewn, stitches and stripes are even. Thank you Seller. success to your store.

O***s
6 Nov 2019

The jacket is very cool, tight jeans, on og 94 the jacket is fastened, RR 44-46. Very unpleasant was the smell, but the night faded. the track was tracked.

S***a
5 Nov 2019

Very pretty jacket, reached Moscow quickly, without marriage, at 44-46 size XL

N***a
30 Sep 2019

Cool denim. All as in the photo. Small size. At its s took m. Sat perfectly. There's a slight smell. I hope after washing will disappear. The package came pretty quickly

I***a
20 Sep 2019

Nice jacket. Lace her color. Original and well done. All as in the photo and in the description. Dimensions correspond to the size grid. Came in for 3 weeks. The jacket went without tracking and came on another track.

Customer
6 Sep 2019

I ordered 17.08, 4.09 jacket was at the post office. At its height of 173 cm, 46 size took xl. Sat down well. Measurements of the jacket: sleeve on the outer seam 61 cm, on the inner seam-48-49 cm. The length of the back is 53 cm. Because of the application, i doubt that you can wash. With the store did not communicate, the track was tracked.

D***i
6 Jul 2019

A beautiful jacket, exactly like in the photo. On the chest 90 cm need to take the size l! The quality is good, the jeans are dense real, the applique is reliable. The only thing is the smell of jeans, but this problem is easily solved. You can buy!

Customer
16 Jun 2019

The jacket is cool! By itself is usual, but the decor is very adorned. Decor is flowers, lace, large sequins. The color of the jeans is pale pale blue, for the summer itself. The smell is sharp typical for jeans is present, washing with rinse everything solves. Wash better on hands of course. The size of the jacket is back to back, even too small, but it is expected. Unfortunately the size is no longer done, but the model liked. Parameters shoulders 38-39 og98 from 77 height 170, the jacket is worn only in unbuttoned condition. Sleeve of normal length, the jacket itself is shortened.

Embroidery Three Dimensional Flowers Pearl Bead Short Denim Coat Woman Jean Jacket

10 Reviews
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