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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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N***n
22 Jul 2019

Beautiful, for this price ideal, at ot 72 cm took the size xl came up well, it was possible to take a larger size (who has full straps) take a larger size, on the height of 165 cm pants look shorter than on the model but i like how it looks. i recommend both the product and the store.

M***g
17 Jul 2019

Came pretty quick, looks like the picture. Only the fabric is rougher than it looks in the pic. But overall good

A***a
13 Jul 2019

Delivered quickly to mo, the fabric is similar to cotton, but on the tag all in chinese-not To understand) according to reviews ordered the size l (wear 42-44, about 92) thought will be wider and more authentic, small on the hips normally, about the length short (height 168), but you can wear it. The coloring is pleasant, sewing is not bad, the threads stuck out, but it's not scary. The rubber inserts at the bottom of the pants immediately cut neatly, without them more like) thanks to the store for the quick dispatch!)

A***a
5 Jul 2019

Cute home panties. On my 42 size-s came as needed! The fabric is slippery, but the coloring is fashionable. Look neat and beautiful

M***y
1 Jul 2019

Pants are cool. Size in size. A little thread sticks out and there is a small hole. Look top!

A***a
14 Jun 2019

25.05 ordered 14.06 took. Excellent panties, the photo is worse than in life, there is no marriage, the only shoelaces are something spoiled, but it's nonsense, i solved this problem in a second. There is no unpleasant smell. Size in size. Wear s, ordered s.

L***n
30 Apr 2019

Pants of excellent quality, synthetic fabric, nylon, light, very beautiful, look chic, on o. t83 and o. b107 sat perfectly, braala2xl, for a height of 170 cm just fit for the summer, the purchase is very satisfied, thank you very much to the store, i recommend the seller and his store.

F***A
16 Apr 2019

The child is 13 years old. we wear xs. s approached. came for 2 weeks. light. comfortable.

L***n
4 Apr 2019

Price-292,17 rubles + delivery ≈140 Package-gray package Track tracked In perm the parcel came half a month, even smaller The fabric to the body is pleasant, for the summer On the gray squares there are black spots, puffs, i do not know how to call it right Elastic band at the bottom is very tight Sticks out a couple of threads, but not critical There are deep pockets in front Elastic waist at the sewn, will turn over Ordered 2xl my parameters: Growth 164 Hips-97 Waist-73 In principle, the pants are not bad

V***a
27 Feb 2019

Size s on my 166 cm and 45 kg came up perfectly, the elastic band is dull, but i do not press, where the threads stick out, but it presses me, the coins also sit perfectly, only here on the silicone stripes, where the white, black, and yellow dots, i don't know, were able to remove. Pockets are comfortable roomy, the fabric is thin, but does not shine through, for the summer will be just. By the way, the delivery is super fast!!! Only 16 days have passed since the order and my package! Tracking is very convenient

Super hot! Several others have checked this out in the last few hours

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