We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Cool kit already 6th. Delivery 18 days to chelyabinsk.
Everything came neatly packed, less than two weeks before st. petersburg. I liked the quality very much, made neatly, without threads sticking out and other defects
Ordered 08.08 came 26.08 in the center of siberia. quality is good
Excellent quality of smell, threads do not stick out, the material is pleasant to the body. Super fast shipping
Not the first order. thank you very much prod. and his team. all at the highest level. the size asked the product. prompted what you need everything came perfectly. now i serve only in this store. i bought not how many sets of different styles just fascinated. but only in some sets of trusel are not enough on my ops. i advise everyone this store.
In general, i am happy with the goods, looks as well as i imagined, very qualitatively sewn, to the body is nice, there is nowhere to itch and does not irritate, delivery is very fast (24.04 sent and 06.05 received, a little later because of the holidays), the size i picked up on the table, very much doubted whether, t. k. I strongly lost weight and the size changed (and the previous bra was also 80d and it became great to me), but still ordered as indicated in the table. The bra was a little small, slightly, but it stretches a little and i think it will sit down as it should (if i lose weight). Panties sat normally, their size is nowhere specified and i wrote to the store with the order that l or xl would suit me. The seller sent l, they just fit me. Bra absolutely does not increase the chest, push-up did not notice, while very beautifully picks up the chest, giving a beautiful shape, despite the fact that slightly presses the top of the chest, nowhere falls out. By volume-came up perfectly (in opg-83 cm). Color chic!!!
The parcel came quickly, on the road broke, the hole was sealed and attached a letter with apologies, the service of the post of russia)) the linen is all whole, the quality is good, it looks unworn, beautiful, neatly sewn. The size approached, i wear 80 v and bought 80 v, everything is fine! I take from this store not for the first time, the seller is good responsible, asked to put panties size xl all put, thank you so much!!! Purchase as always satisfied. Color white without shades
As pictured. Nice colour, good quality, well packed. Received within 2 weeks. Thank you store.
Ordered 29.03, came 16. 04. the track was tracked to the post office. communicated with the store, he picked up the size. on the parameters 101 (86)-78-98 85c sat perfectly. the seams are even, there is no thread, the lace is soft, with iron bones, quite dense. the color is darker than in the photo. panties went in size m (160/90), a little drunk, you need a larger size. No complaints. Thank you very much!
Excellent underwear. Qualitatively sewn. Very gentle. Goes in size.