We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The order came in 2 weeks. Packed well, no smell. Sat perfectly.
Beautiful, delicate, quality is excellent
I order a second set in this store. Because the quality is very pleasing. Soft, hidden to the body, especially liked in the area of "bones" does not press absolutely. My size is 92-72-95, chest in full (sometimes i take underwear with)
Gorgeous underwear. On my og89/75 ob98 size came up. But due to the fact that the bust from below is a thin paralon, and from above just a lace, then when moving the lace slides and the chest falls out, i had to sew the lace to the strap, so it seems that everything keeps in its places)))) the quality pleased, the seams are all smooth, the lace is pleasant without the shine of soplivy, in general it looks chic, You can safely say that the kit fully corresponds to the declared picture. I from this store ordered two sets and one bra, everyone was satisfied, so i will order more!
Schvidka delivery 15 days. Yakinny. Decilka thread is fine. Rosemir pidiyshov. Recommend product that store
Linen is very beautiful, quality, but the size does not match. Seller sociable shipping fast. I advise the store
The set is chic! Very gentle and pleasant. Lace is beautiful, soft. Size 80b on og-89 cm, opg-77 cm, came up perfectly. the chest is not full 2ka, maybe 1,5, after feeding the child became. The volume of the bodice, of course, does not add, but this is understandable. On the volume of the hips 99 cm, asked the store to put the appropriate panties, put xl-came up perfectly, and on large parameters fit. Packed was excellent: postal package-"pupyrka"-package on the buckle. The track seller gave tracked, but eventually came with no tracked track. Delivery 18 days to in. Novgorod. She took 623 rubles. Of course, i recommend!
Very, very grateful for the goods, quality good fast delivery store well done sociable person, all received thank you very much, 5 +!
Exactly as described. The material seems expensive but I would advise a cold water hand wash
Came in for two weeks. My dimensions: 78 cm under the breast, chest-95. Thigh-100 cm. Panties xl. The village is all perfect. Foam thin, nowhere presses, lace soft. For summer super!!! Thank you very much to the store!!!