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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
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All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
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Excellent down jacket, very warm, expensive accessories, very high quality. With the size guessed, mother-in-law satisfied.
Coat super. Good factory quality. Very good dense fabric, all the lines are perfect, Lightning large plastic (works perfectly). The hood is deep, the lining is in the tone of the jacket (soft very pleasant to the touch), the pockets are generally delight (deep, inside the fleece, fastened with buttons, there is one inside (there is a button with a loop!) measured on myself. Height 158, weight 58-60, 94/76-80/96, on a warm turtleneck comfortable. I took for my daughter the growth of 164 parameters slightly less than I have .. I think it will be good.
I took my mother for the new year, she liked the coat and color and fabric. On the size of height 156, OG 110, about 116 the village is good, only the sleeves will have to be shortened, under the sweater for the winter will be just, you could take a smaller size, but then in the hips will be back-to-back and ugly, all pleasant purchases
The down jacket is very good, everything suited me. On my parameters 105-90-114 all fit 2HL in size, not tight. I just wanted to wear a blouse, without warm carpets. One nuance, when walking the Lower Castle (dog) beats and very audible metal sound. Down jacket and shop recommend. Thanks to the store, for a good thing.
The jacket really liked, came to Kostroma for 7 days, OG 102 about 106 XXL came up, you can dress the jumper. Feels very warm. Asked the store lining in the tone of the jacket. I am happy with the seller and I recommend the product. Measured not steamed, flattened on the back.
Cool coat, sewing an excellent, powerful lock, very warm. Chose the size 5HL on the bust 120 cm, hips 130 cm, the coat in the skirt, it is necessary to lose weight, but in the shoulders is good, with an increase of 155 cm to the knees, the pockets in height is normal, but the sleeves are long, you have to redo it like that. On the sleeves of the cuff, inside at the waist is an elastic band, there is an inner pocket. I advise you.
Warm, beautiful jacket. Inside the syntipon. Well sewn, deep pockets. Track was constantly tracked. I advise
The order was made on September 23, received on October 16. Super fast. Before buying, I read reviews that were so detailed that I did not consult with the store. On its non-standard sizes 104/94/100, my height is 168, took xl-50 size and did not lose. The village is excellent, the length is just above the knee. The quality is excellent and the price is much lower than in stores. The lines are even, the accessories of the norms, the time will show. The only thing that confuses the height of the pockets, they are at the waist almost. But deep and warm, I think not critical. Good deep hood. In the hat will be convenient. In short, I highly recommend to buy in this store.
Quality is super. Down jacket is warm. Shipping from china in 14 days. I did not find this in our stores. The sizes match 100%. I have 58.
Down jacket is excellent, just super! Quality of materials, tailoring, accessories are all perfect! I ordered 3xl for 48-50 sits perfectly, the color and style corresponds to the description completely, the down jacket itself is not thin, warm, pockets on the button, in the sleeves of the cuff, the hood is good, not small and still there is a kulisk to adjust its volume. Delivery took 46 days of them to customs he drove 10 days, 16 days spent at customs and then traveled to russia, that's how the post of russia works.