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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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H***o
18 Nov 2019

Delivery is almost a month and a half. The quality of the jacket really liked. Packaging is also excellent.

O***o
18 Nov 2019

Everything is super!

M***a
17 Nov 2019

Cool down jacket, stylish and practical. Very deep hood and high collar-perfect wind protection! Size S perfectly fit 85-67-95. At a height of 167 cm, the length is below the knee, as desired. Thank you to your favorite channel in Telegram for the opportunity to buy at a discount of B-10 $! @ Itaohunt. I will add a review after the frost test.

I***a
16 Nov 2019

I ordered this down jacket even before the sale of 11.11, it turned out to be 6 $ more expensive, but I do not regret at all. I'm delighted with him! Long hesitated what size to choose M or L. but after reading the reviews, I chose m Ku. On my 92-77-98 sat as it should. In the shoulders I would like to be more free (they are wide), but the sleeves and length of the down jacket are ideal. And in general, the quality of tailoring at altitude, like packaging. Seller thanks! The order was sent so quickly that it did not have time to change the color. I wanted to change blue to another, but it's almost black. I was satisfied. Shop recommend, like a down jacket!

Customer
14 Nov 2019

... I took the size L. it was possible and the size is larger. Warm. beautiful

A***a
11 Nov 2019

Best Buy on Ali, I'm delighted, very cool

O***k
10 Nov 2019

Excellent down jacket, I'm very happy with the purchase. all the lines are well stitched, quality fittings. to Ukraine delivery-25 days.

Y***n
26 Oct 2019

Order arrived in 3 days!!!! Came flattened, in three packages, as they got out of the package, immediately began to straighten. Photos match. About warm or not-will show winter, according to sensations up to-10. The lines are smooth, neatly sewn, the material does not rustle much. Accessories like norms. In my photo, the color is brighter than in reality.

Customer
26 Oct 2019

Fast delivery, less than 3 weeks. Down jacket for Alik is simply excellent, really warm even for Russian winter. Everything is well sewn, the material is not super-dense, but also not a thin cloth, as it happens. The color of it as in the photo of the store, all right, it's just dark and it seems that it is black-no, beautiful dark green. Size. Here is the size on me the smallest and it is even a little loose, you can put on a warm sweater, although I'm not the most miniature, normal 42, OG 86, the shoulders are not narrow. That is, miniature ladies will be great. On height 168 length under the knee. What is offensive: I bought for 4500, now it is almost a thousand cheaper. Recommend to run to buy

V***A
16 Oct 2019

Down jacket Super! Sew perfectly! This is the second one from this store. The first on natural fluff carried 4 washing, worn for the 4th year. It's a little heavier, but it's longer, bulky and with a huge hood, unlike the first one. In our winter you can wear with a thin sweater. Huge thanks to the store for the quality goods and excellent prices and discounts!!!!

Super hot! Several others have checked this out in the last few hours

Fashionable Coat Jacket Women’s Hooded Warm Parkas Bio Fluff

10 Reviews
Free
Selling fast: get yours before it’s gone!
SizeChest Width(cm)Length(cm)Shoulder(cm)Waist Width(cm)Hip Width(cm)Sleeve Length(cm)
S8810541889463
M9210542929864
L96107439610265
XL1001074410010665.5
XXL1041094510411066
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