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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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4 Mar 2020

Cool cover, not very thick, the color chic came quickly and was well packed.

4 Mar 2020

Very cool cover, straight structural, it is clear in the hand to hold and looks much more expensive than it costs

2 Mar 2020

Very good

2 Mar 2020

This phone case seems to "fit tight", it won't fall off. Though the cover is quite firm but still not a hard case (which I like), the buttons are very easy to use! I had a thin TPU/Silicone case before and the buttons were not that easy to press. Now it's not a problem at all. The flower print is very delicate and nicely printed, no low quality or anything. The cut-outs are in the right place. Overall I'm really satisfied, also with the chosen color, no bright or too saturated colors.

2 Mar 2020

Excellent cover, very like, looks great and the quality is good, all the buttons are perfectly pressed.

29 Feb 2020

The cover in life is even better than in the photo. Very nice and elusive shade. The edges of the drawing moved a little, but this is not particularly noticeable. Only the general parcel despite the paid delivery went long and came in a stretched state, so it was possible to deliver the contents without opening) but inside everything is intact. I repeat-the cover is excellent.

27 Feb 2020

11.01 ordered, received 27.02. Matte. Nice. Flowers clear

21 Feb 2020

The cover is good, very soft, for this it probably crumpled when sending. Print quality, to the phone XR well approached. Thank you! I'm happy!

18 Feb 2020

The cover was satisfied)) the quality is good) I advise))

18 Feb 2020

The cover is beautiful, silicone, but a little still slips in the hand. Buttons are pressed well and even more pleasant than native ones. Minus-the camera bulges because of the cover, and it turns out that the phone still lies on the camera. There would be a cover for a millimeter thicker-would order more.

Floral Leaves Phone Case For iPhone 11 Pro 7 8 6 6S Plus X XR XS Max 5s

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