We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Lovely panties! Inside on the plush! Sat well! In the volume on the hips is a small freedom, the waist is adjustable! my height is 158, weight is 74 kg, from 88, about 104. There are no complaints about the quality! All worthy! Shipping super fast! Thank you!!!
Pants-space, delivery-bullet))) they are stretchy and they are very comfortable, all like it!!! My parameters are OB-106, ot-76
Pants are excellent, for our winter indispensable. Size and color exactly as in the picture, the landing is high, as I wanted, my "Fatima" fit perfectly. Took with a margin of 32 on the hips 106 height 163 weight 67, turned out to be too big, well stretch. In the photo it seems that they sit, but they feel great. Therefore I ordered 30 myself and 4 more pairs of colleagues. Stitched very high quality, the material is insanely pleasant to the body and warm, does not fill with extra light. The first desire was to order myself also in all colors)) thanks to the store, I am very happy. I'm waiting for the next pants and I will order more.
Delivery exactly 3 weeks to Moscow. On the parameters from 74 to 96, height 165, Weight 62 kg (Ros 44-46) the store advised to buy 30 size, I wanted to order 29, so as not to break the style and landing was free. As a result, too big, especially at the waist, CM 10 stock. waist in the size of 30 about 72 cm (plus elastic), hips 110, bottom leg 15 cm, but, they are not so tight caviar as written that straight sooo, and very tight, and presses, and I have 39 caviar (!) CM, Trained. That they were straight here sooo close, it is necessary to greatly reduce their parameters, or order three sizes smaller)). All successful purchases, girls, trousers, really cool, very warm!
Pants are great. I ordered warm (fleece) under a short jacket. the waist is high, to the bottom is narrowed, above the ankle, my height is 160.on the hips and waist I approached 27 times. my couples. about 89, from 65.
Pants Super! 1. color Dusty Blue 2. soft, quality is good, warm (Winter, Demi) 3. my parameters are from-74. Ob-98, the growth is 168. They sat on the figure, the stock between the foot and the body is perfect 1 cm. Height would be longer, wear with high boots or high toe 4. the size of the product is exactly on the store's grid (29 RR): ot-68 (buttoned, behind there is an elastic band, stretches well), ot-102, length 93 along the side seam along with the belt. 5. long shipping-days 6 6. fast delivery 21.10-09.11 (Kirovsk. OBL.) 7. 29 RR on the tag goes to the growth of 165, but on my parameters 30 RR would be like a bag 8. recommend to buy. Take only the seller's grid!!
Pants cool! The store is well done-on my request to take a photo of trousers of a certain color, all sent promptly. At 85-65-94 size 29 just right, in the hips freely. My mistake is that I ordered no velvet, not thinking that they are without a fleece, namely, I wanted warm with fleece to walk in the winter. It's my fault. I will order more such, but warm. Seller and I recommend the product!! The color is more keml than Brown, very pleasant.
The pants is superb! Soft velvet inside. The waist of pants can be adjusted by 2 buttons. Love it!
Pants came for 3 weeks from the order, everything corresponds to the photo. the inside is brushed. I think they will be very warm. The store correctly suggested the size. (p.28) I have about-91 cm, OT-63 cm, height 161 cm, weight 52 kg. A little loose behind the elastic waist, but it's normal. Thank you, very satisfied with trousers.
Lovely pants! The material is super, the color is super, sit well, but the height is 168 short. Still wide enough for me, although i took the minimum size (well, this is already my problems). In general, very satisfied. The order came in less than 2 weeks before kazan.