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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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O***o
3 Mar 2020

Exelent very quick delivery L fits 38-40 euro

I***i
22 Jan 2020

Body-Super

A***a
21 Jan 2020

It came very quickly, within 2 weeks. At its 44 RR and height of 175 took the size of M, on the recommendation of the store. The village is excellent, does not press anywhere, does not press, the sleeve (in the photo Special. Pulled down it) not short, fasteners (3 buttons) keep well. The fabric is elastic, soft and pleasant to the body. Size m will suit and for higher growth. Body sits on the figure, fits well, underwear through it does not shine through and does not stand out its reliefs, which is very pleased. M-Ka for a higher height is suitable, but for size (46) I would recommend taking more. Climb most likely take, but will stand out linen, I think. In general, very satisfied with the purchase, such things for high growth are very difficult to find, and this is just a find. As will show itself in the sock, will show time.

K***a
28 Dec 2019

For a long time so quickly I did not receive parcels with Aili)) 20 days)) the jacket is beautiful, stretches, a little glitters the material, the sleeve is just right for the height of 170)) size L on RUS 44-46 (og96 from74 ob96) just right, if the parameters a little more then there will be a small jacket! You can see all the bends, in general I'm happy, I will buy more))

M***u
21 Dec 2019

beautiful beautiful jumpsuits that I wore with a skirt. The shipment was very fast , I would recommend this item to other buyers

A***a
13 Dec 2019

Girls all Hello!!! first of all I want to express my gratitude to the store!!! the goods came mega quickly, corresponds to the description, very nice to the body... everything is very beautiful. body is very beautiful and sexy .... my husband was delighted, I will advise the seller to his friends

K***k
10 Dec 2019

It's just a bomb, it looks very cool. There are jambs with threads. I took M, and he on the big chest straight tight

Customer
2 Dec 2019

Perfect as excpected!!!! extra good quality i will by a new one

Customer
25 Nov 2019

Zamówiłam size L with increase in 175 is OK.

long sleeve polka dots puff sleeve mesh patchwork bodysuit

9 Reviews
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