We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
regular im small size so i probably would order Medium but I order super big bc im pregnant so i had to consider my belly but still I have more space for the rest of the 3 months im gonna gain belly. the sleeves are perfect 71cm. its super warm perfect for cold weather
Good warm jacket. Inside as fur though a little thin, I hope the heat will not affect. Sleeves inside on fleece. Hood double fabric. In general, I am happy with the purchase, I ordered it for my mother, she is delighted. Sizes were chosen by reviews and chose what you need
Quality of jacket was awesome and color too... the jacket was delivered within 13 days.... happy with the product and service....
12.09. I ordered 16.10. Got it. The size of HL goes somewhere at 48, in my 46, freely, looks normal, fleece lining, but not thick, the top is not jersey, synthetics. For such money is good.
My parameters 84/60/88-ordered the size of s and neither utr regretted. Excellent village, also a blouse can be dressed. Waited for an order of 3,5 weeks in moscow. The color is certainly not as pink as in the photo, but i still liked it very much. I will definitely order more, only another color)
Thanks to the store, the thing is interesting. delivery is only two weeks. on height 175 and size 44-46 came well. the only thing i love is the long sleeve, but it is not shot, it's an amateur. on cool weather, but not winter option.
All as in the picture. We took xl. .. I measured the shoulder-38 cm chest 49 cm at the bottom of the thigh is sewing a bell from 56 to 63 cm so that here the main shoulders and chest)) synthetic fabric looks like a warm fabric of sports suits)) and so for the autumn of the spring is very comfortable beautiful... let's see after washing
Great Product! Perfect as in picture, and service as if should be done! Thanks and hope buy other products soon❤❤; Almost forgot, the product arrive before the expected 20 days in general
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