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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (9 reviews)
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Write a Review
A***p
8 Nov 2019

I ordered this product for my brother unfortunately it didn’t come on time so I requested for refund. Seller gave me my money back and store’s response was quite good. Very polite and helpful. I’m a frequent buyer of AliExpress and I must say that the seller is very good in communication. Thanks for the refund:)) I recommend the seller. I would definitely buy something from this store. Thank you very much :))

Customer
3 Nov 2019

Fit as expected love it to the max its warm comfortable ,shoulder length perfect arm length just right

Customer
15 Aug 2019

For a long time i wanted such a jacket. Finally bought one, but was not sure how he was going to fit. I was pleased when i tried it on and it's perfect for me. I could wear a sweater under it and feel comfortable. The quality is very good, and the delivery was fast.

Customer
15 Aug 2019

Just like the jean jacket I always wore in my teens . Hard to find good, quality clothing today, but this jean jacket is made to standards that I do appreciate!

Customer
15 Aug 2019

My son wanted a basic denim jacket and the price could not be beat! It looks like he could put it in the washer and dryer a few times and it would still fit great when it is worn more. The denim is lightweight, but still looks sturdy.

Customer
15 Aug 2019

I purchased this jacket it's great! The jacket is extremely sturdy and well made and even after months of heavy use it still seems brand new. Highly recommended.

Customer
15 Aug 2019

Perfect fit! Looks amazing! Even had to change my address in the middle of the ordering process but they easily got it shipped to the correct place! Highly recommend!

Customer
15 Aug 2019

Nicer than I thought it was going to be. Heavy enough for chilly weather and will work great with a hoodie for colder days. If you are looking for a jean jacket, this one is nice. Especially for the price.

Customer
15 Jul 2019

This is a very nice denim jacket. The fabric weight is heavy enough to be warm and wind resistant but not stiff or too bulky. The color is also nice and I also like all the pockets, which are big enough to be useful. After a couple of washings the fabric is soft and the jacket fits as I hoped.

Super hot! Several others have checked this out in the last few hours

Jacket Men’s Casual Bomber Hip Hop Retro Denim

9 Reviews
Selling fast: get yours before it’s gone!
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