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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Write a Review
N***a
28 Nov 2019

Very satisfied

*.
18 Nov 2019

Thank you for the fast delivery, the size approached, really liked, good luck!

H***z
16 Nov 2019

My order arrived fast everything well is of very good quality I like very much I will buy from this store thanks

G***m
16 Nov 2019

The jacket fully corresponds to the photo of the store, on the Russian 50 took XXXL, the color such as in the photo. Thank you seller for fast delivery

O***a
14 Nov 2019

The jacket came very quickly, on November 4 made an order, on November 14 already received at the post office. The track was tracked through the app post of Russia. Now about the jacket: it is light, thin, for spring or early autumn. The color is pleasant. Yes, and it is sewn relatively neatly. On the Russian 52 (o. g 104) according to reviews took 4 XL, so that the sweater could be worn, and the zipper will last longer and did not lose. Approached both the growth (173) and the size. I recommend as a second or third jacket in opopa. The store also recommend, everything quickly. Thank you all!

Customer
5 Nov 2019

OK

M***m
3 Nov 2019

Light and compact, great for everyday. I took 2 sizes bigger, so it has more room if you want to wear thicker clothes underneath. I definitely reccomend this product!

M***A
27 Oct 2019

The jacket arrived for a month. Relatively fast. I ordered for my sister. Sewn neatly, though thin, thought it would be thicker. For Uzbek autumn the most it. Color as picture. On the size 42-44 ordered M-ku. it was at the time. In the process of socks and washing, perhaps the feedback will be added. I hope neither color nor shape will change. I did not communicate with the store. But for communication I put 5.

S***e
25 Oct 2019

On the Russian 50-52 came 3XL. Everything is good in the shoulders. Very nice color. It came in 3 weeks. Seller recommend!

M***a
4 Oct 2019

fast shipping. thank you for present. reccomend.

Jacket Women Autumn Winter Warm Coat Lady Ultralight Duck Down

10 Reviews
Free
Selling fast: get yours before it’s gone!
SizeShoulder(cm)Chest Width(cm)Sleeve Length(cm)Length(cm)
M36.088.056.055.0
L37.092.057.056.0
XL38.096.058.057.0
XXL39.0100.059.058.0
XXXL40.0104.060.059.0
4XL41.0108.061.060.0
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