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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Write a Review
A***v
13 Nov 2019

Great jacket. Looking at the photo already bought, ordered gently blue but it is more turquoise, very beautiful color. The sale is less than a cosary just a gift!

L***a
6 Nov 2019

Down jacket is excellent for such money. The order was received for 2,5 weeks. at 48_50 R XXL came well. sewed qualitatively. light and very warm. I ordered it in red. thank you to the store. I recommend to buy.

L***k
5 Nov 2019

I ordered a down jacket based on the reviews of other buyers, for which they thank you, and now I think it is appropriate to leave a detailed review. I ordered the size XXXL, usually wear between M and L. Russian 46-48. To Israel delivery less than a month. Quality is very even decent. For winter trips abroad for Christmas is the most it. I can still wear a warm fleece jacket under the jacket. I did not order a smaller size because I wanted the sleeve to be longer, so that the cuff hid inside, and that in the chest on a warm jacket was not back to back. It happened as I wanted. My height is 160, weight is 62 kg. OG 98, ot86, ob101. All successful purchases :)

M***t
2 Nov 2019

Definitely one of the best purchases on Ali. In Russian 54 size just right. OG 111, OB 114, OT 93. On the growth of 175 sleeves in place, there are cuffs, completely closes the ass. Very bright and warm. Delivery is fast and fully recovered by the post of Russia.

R***r
30 Oct 2019

The jacket is super! I'm so happy!!!! down and feathers inside!!!!. .. Sat perfectly on the figure! (RR M, my height is 164 cm, weight 49 kg) .... the seams are even, in the shoulders, on the back is perfectly sewn!!!... sooo liked! ...... on the photo-fur on the hood, but I ordered it separately for 1500 rubles. (also on Ali)... total 3000 for a natural down jacket with natural chic fur! thank you store!!!!!!!

L***u
25 Oct 2019

ok

V***a
14 Oct 2019

Before st. petersburg for 16 days. Took for 1456₽. On the size 44 took l. In butt!!!

L***s
3 Oct 2019

one month for Romania nice quality size is not so fixed but if you want buy thinking about you measure and put 1 plus 165/77 take 3Xl is perfect

Customer
19 Aug 2019

Cool, good jacket, i liked it. Qualitatively sewn, odorless, there are no protruding threads. Warm, for the winter it will be good! At 46 size xxl, freely a little. Color saturated, bright. Thank you very much, the product and the store recommend!

O***r
17 Jul 2019

The jacket surpassed all expectations! Sewing quality, odorless, without protruding threads! The color is saturated, the down jacket is light, but warm. For winter is a necessary thing! Size at 46 ordered xxl and did not lose. The jacket came quickly. June 27 ordered came on july 17))) definitely recommend to buy

Jacket Women Coat Hooded Outwear Parka Thick Cotton Padded Lining

10 Reviews
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Selling fast: get yours before it’s gone!
SizeChest Width(cm)Body Length(cm)
M9285
L9686
XL10287
XXL10888
XXXL11489
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