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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Very nice jacket with intertime fabric and lining, it is elegant. Well finished
The jacket came I liked very much, went to Moldova 1,5 months, there are a couple of protruding threads, but it's not scary, the fabric seems to me soon to break because it's for girls with thin shoulders, I wear S, I ordered m and do not regret it, it turned out to be a free style in my family. Not yet washed, for 16 € jacket Super
Beautiful soft fabric. graciss to store for advice with size.
Beautiful. Exactly as in the photograph, he arrived in 2 week in chile. He's got some kind of hidden shoulder pad that gives height to his shoulders. The fabric is soft, it is not silk or cotton but it is beautiful. I love him!
In general, put 5 stars only because they returned the money. In fact, i was very upset, because the jacket is good in quality, looks solid, not quite dense but not like a rag, just right for autumn/spring. And the problem was that one sleeve was as in the picture attached, and the other blunt straight. I thought maybe the strut somehow different and already make both sleeves straight, but it did not work, as everything is sewn from the inside and you need to straight completely the lining to loosen to see how it holds there. I thought already somehow to sew that smooth sleeve, but again did not penetrate since different lengths and in general cuffs are not so sewn. In short, as i said, i was very upset about this
Everything is fine. Easy to iron. Thank You very much to the store. Заказала 31.08 received 21.09 in Краснодаре. Заказывай safely! Заказала L height 168 weight 60
The order came quickly, there is no smell. The jacket needs to be ironed, but in general it looks great
I took the size of m. Chest 90, waist 67 cm. Height 165 cm. Synthetics. But a nice jacket.
Jacket of excellent quality! On the parameters 98/78/98 and the growth of 178 villages is excellent! Quality is good. Everyone is happy. The parcel was exactly 20 days.
Excellent jacket, i advise you to order. On relatively wide shoulders took the size of m, sits well. Came very crumpled, long stroked. Hangers are sewn, pockets need to be spaced.