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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product without complaints, very good quality. Communication with store and delivery speed above all praise. Reply promptly, sent quickly, even days from the moment of order did not pass, received after 10 days.
I'm just delighted with the dress! Exact copy of Zara) quality at altitude!!! Thank you very much!
I am happy with 100%, the fabric is quality, having lived very neat! I did not even expect a very good thing! Sleeves all crease to the fold, there are lining on the shoulders, the only cutout is deep for me, but without a bra looks very sexy! In length, everything is acceptable. My height is 163, 84*63*87. Of course you can take a little less, but it suits me when not in the guise. I'll post pictures later.
Very good quality I am very happy! I took L but I'm wearing M. I do a 38-40 the size is perfect
Very cool dress-jacket, the quality is super! the size approached, but had to change the buttons a little and make an inner button so as not to look out the bra. Delivery 3 weeks to Krasnodar region!
Dress Super! The quality of tailoring and fabric is excellent. Nothing sticks out anywhere, does not stick out. Inside lining. I took the size M (my parameters are 92-70-92, height 168), it came perfectly, as it was sewn on me. Delivery month to Italy, and there were problems at the customs and the parcel returned to the store, sent again with a new track, since the re-shipment took 2 weeks. Purchase is happy! Especially for such money. One in one Z. quality is not inferior. Definitely recommend both seller and product.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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