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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came 26 days before tatarstan, quality like good
Excellent hoodie, quality. Very warm and pleasant to the body. On the size m (height 163) ordered xl, approached, but slightly long in the sleeves (not a problem, as for me) was a little less than a month, all the stages were tracked. Printing on hoodie quality (which is rare for ali) will last a long time. I did not communicate with the store, because there was no need. Everyone is happy
The goods came in time does not smell much and so came in time for 20 days in tatarstan
The fabric is soft, the inscription is clear, ordered for size more, so as not to be tight. Looks beautiful. Very happy to buy
Synthetic fabric is slippery, according to the description and photo everything is the same. The order came to the republic of bashkortostan very quickly, just over two weeks. For this store we recommend.
Very satisfied with fast delivery, pleasant to the touch, in some places there are threads, but this is a trifle, took the size s, everything is perfect. In general, the purchase is very satisfied)
Thanks to the store. It came in 21 days. I ordered l for my m, it turned out to be too big, but it's okay. Warm, soft. I did not communicate with the seller.
Thanks You So Much!! I'm Very Pleased With The Order. Came Very Quickly, Only 2 Weeks Before The Republic Of Tatarstan. Synthetic, Very warm. Thanks Again For This And For The Fact That Now I Have The Memory Of My Deceased Gustav! ❤❤❤
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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