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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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M***o
19 Feb 2020

Great body, very comfortable to touch. Very well sewn. Stretchy material, around bust double layer material. Enough long, will also suitable for higher people. Usually I wear XS, here S lies idalnie. Good contact store shipping in 11 days for NL <3

M***k
11 Feb 2020

With fleece fleece. On high, but then large armholes and you need everything with an overstated waist. And so we cut 5 cm, we cross the buttons, and everything will be cool. The color is bright, unmuffled. On the chest is double fabric, can be worn without bra. I recommend.

J***n
22 Jan 2020

Body is just perfect! Very nice fabric! Outside smooth, inside very soft and warm. I do not know if the photo is visible. Delivery month to Moldova. I wear the size S ordered myself M, sits perfectly. Since he lays down on the figure, very beautifully tightens. The truth in length is too big for me, because I'm low growth. But in principle it sits normally! In general, I'm very happy! I advise! Everything is perfect!

R***s
7 Jan 2020

Nice

Customer
30 Dec 2019

Description, but too tight in the chest. Material inside is very nice, outside like a swimsuit.

Customer
22 Nov 2019

Very very nice quality body. The inner side is warm and soft, the outside is shiny, elegant. It fits perfectly on arms and waist. (88-68-88 cm). It is better to wear with higher waist trousers or skirts to make sure the cutout does not appear on the sides.

J***t
18 Nov 2019

. A little long on the growth of 160, but still hoooshey. Cute body. Thank you store

Customer
17 Nov 2019

Great product!! arrived ahead of schedule, fabric soft

U***r
7 Nov 2019

Very good store. The quality is excellent

Customer
4 Nov 2019

I liked body. Synthetics but dense, does not shine through, the quality is good. On the wrong side is insulated with fleece. To the body is very pleasant. Not at all small. I ordered m, height 160 cm and sleeves are long for me. On girls of higher growth will look more beautiful. But in general, I'm happy, the body is comfortable and even better than I expected. The material stretches perfectly, the lines are smooth and elastic. Fastens on three small buttons, do not deliver discomfort.

Super hot! Several others have checked this out in the last few hours

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