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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Write a Review
A***v
27 Feb 2020

The blouse is super!!! the fabric is excellent. Stitched qualitatively. Very satisfied. On the Russian s ordered M. Please note that the sleeve is short

E***a
25 Feb 2020

The blouse did not come in the specified time and was not tracked after departure. Opened a dispute. The store in the dispute did not participate, money Ali-express returned automatically. And then the order still came (was on the way 82 days!). Money already I returned to the seller... the blouse itself fit in size (og 106 cm, height 165). But, I'm uncomfortable in it: a narrow neck, sleeves that increase the shoulders, not an uncomfortable armhole... I have not washed it yet, so I do not know how the fabric will be ironed. Think for yourself, whether to order and wait so long.

E***m
12 Feb 2020

Beautiful blouse. Very good quality. Feels nice to skin. I wear size 6 US and XL fits perfectly. Very happy!

L***M
3 Feb 2020

Good blouse good material. It is not thin and feels pleasant on the skin. 4xl fits 40" bust.

Customer
19 Dec 2019

The order reached Novosibirsk a little more than a month. Blouse really liked, the fabric is dense, does not shine through. On the inside of the blouse is more rough than on the front side, pleasant to the body. Cut and seams are even, a couple of threads stick out, not critical. The size approached, the Russian size 44-46 ordered an email. Recommend to purchase

D***n
5 Dec 2019

Cloth is dense. Color in color, size in size. Pearls are cool. Weight 57, height 165. Does not electrolyze, does not stick, the threads do not stick out. I recommend.

J***a
28 Nov 2019

All fine thank you store thick fabric good looks great on size 52 4hl right in the butt like a little more since I don't really like the butt smell no seams flat trim very satisfied with the goods will order more

N***a
5 Nov 2019

Good time of day. Blouse is super. In Siberia (Kemerovo) the goods came in 2 weeks. Track tracked. My parameters og 90, OT 86, size XL, came up. Sewn qualitatively, the threads do not stick out, there is no smell. Color as in the photo, the fabric is dense, in general I am very satisfied. 5 stars. Thanks to the store, sent quickly. Good sales.

D***a
30 Oct 2019

Very beautiful blouse, I'm delighted! At its RR M, took XL, came up normally, chuuut uzinkaya in the shoulders

V***a
22 Oct 2019

OH MY GOD THIS IS PERFECT! Really now, I never thought that product like this can be bought in Aliexpress. The material is heavy, soft and looks expensive, almost like silk. I would be happier if the sleeves were a bit longer, but it's ok. I am still in shock, wearing this blouse for the first time, how amazing it is! I want to buy them all! Also, shipping was fast and the color is exactly like the picture: like white coffee, but lighter. Exactly what I wanted and more!

long sleeve women tops and blouses chiffon 1418 45

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