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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Write a Review
H***T
20 Feb 2020

Very nice pleated skirt. Pink slight dark colored. Strange white thread for transport at the bottom. I recommand. Size is exactly as expected when fit on my girlfriend. Was a present. Très jolie jupe plissée. De couleur rose sombre. Etonnant le fil blanc temporaire au bas pour le transport ? Je recommande, la taille convient parfaitement sitôt vêtue par ma compagne. Un cadeau.

S***t
6 Feb 2020

The skirt has an adjustable waistband, kind of like the adjusters on the backs of some baseball hats. Very nice. The material is pretty thick and the skirt is very cute

A***i
29 Jan 2020

Good length, nice material, a few strands of string here and there. A pocket. I recommend this one. Fits size 12 AUS

K***n
29 Jan 2020

The color is very accurate and so is the size. the adjustable closure is flexible plastic which is very unique. The length of the skirt is satisfactory. The package is slim, no wrinkles, no need to iron! I ordered two skirts at the same time and both came together conveniently~

I***i
29 Nov 2019

Amazing quality! This is the second time I ordered here. The skirt has a hidden pocket and the size fits perfectly.

J***y
9 Nov 2019

I love this so much!! I was really apprehensive because I'm a bigger person and most things on Ali can't fit me properly but that's not a problem for this skirt! It's nice and long so that it covers my butt (completely) and won't fly up in the wind. the material is really great especially for the price. The skirt also comes with a pocket! And an adjustable strap. Can't express enough how much I love this skirt. The shipping time was also fast and the store shipped very quickly. Thank you for a quality product!

Q***r
19 Oct 2019

I love it! Shipping was fast and I was surprised by the good quality. No bad smell. The price for the skirt is also good! At first I thought it is a little bit tight and I may have to order in m again but then I saw you can adjust the skirt on the side and now I am super happy! I will definitely order again in another color. My height: 159cm ; weight: 49 kg

Customer
8 Oct 2019

Perfect skirt! The packaging was pretty good. I ordered size xxxl and it stayed the way i 'd like. I'll probably buy others with the store.

D***v
28 Sep 2019

Good skirt, the fabric is dense. The photo matches. Thank you very much. Size with margin, waist adjustable.

Mini Skirts Girls Harajuku chic Japan Korean style school uniform

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