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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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E***a
27 Oct 2019

On Rus 50 took XXXL, honestly to say, in the hands barely climbed... Slightly carried and they stretched out, but only with a thin blouse below... So if you have full hands, think... The color is pleasant, the quality is normal leatherette, behind it is straight short. I took for 1100 on the coupon of the store.

E***a
23 Oct 2019

The store sent in 2 days. The parcel came by different track number together with other order for the month of AliExpress Standart shipping. The size completely coincides with the table, the measurements I took and compared. XL is small at 46, my parameters are 98-81, and the seller advised to take XXL or XXXL, it would be necessary to XXL to take. In the unbuttoned form you can still wear, but in the buttoned narrowly. Can who likes in the guise and do not fasten, then take on such parameters XL.

E***a
1 Oct 2019

Ordered on august 31, came on october 1, in general not bad, but with the size was mistaken, on the chest 104 ordered 3xl, too big, and thin very much, thought it would be denser, but does not look like cheap leatherette, with the store did not communicate, the parcel will send immediately, thank you

T***h
9 Sep 2019

Delivery to belarus lightning fast, only 3 weeks. Came in a standard zip package, an unpleasant smell was absent neatly folded. This beautiful kosuha is made of high-quality leatherette dense farniture. Leatherette matte. The quality of tailoring is perfect, all the seams are even, there are no protruding threads. Inside the textile lining. On my parameters 155-85-65-87 cm i ordered the size s. came up perfectly. Size range from s to 3xl. The size grid on the store's page is correct. Hardware metal, under white metal, the quality is good, works fine. The quality at the height of the seams is beautiful and smooth, it is clear that things factory care birochki are present. It looks perfect in unbuttoned and buttoned form. Girls, i'm delighted with her! Love with the first fitting! Get it, you will not regret it! This versatile jacket, which can be equipped with poles of different dressing units and accessories. I recommend to buy!

N***a
7 Sep 2019

The jacket is perfectly combined with jeans, skirts, etc. On the parameters 87-62-90 and height 163 cm, in the size of l village is excellent, with the size helped determine the store and reviews. Material pu leather, excellent quality. The skin is not oak, soft.

N***y
5 Sep 2019

You will need to go up a size for a fitted fit and up 2 sizes for wearing over thicker shirts. Super soft and beautiful color!!

N***i
5 Sep 2019

I ordered l-ku for my parameters: height 162 cm, weight 51 kg, og 85 cm, ot 61 cm, ob 91 cm. The village is good, the length of the sleeves with my height is excellent. I can fasten my jacket, put badlon under it (but not a bulky sweater). The quality of leatherette suited me. It is soft, but it holds the shape. On the inside has a lining of polyester yellow. The jacket on the way, of course, crumpled in the folds. I first stroked it from the wrong side, then steamed it with an iron through a dry cloth outside. The jacket is made in a classic style: the model is fitted, in front of the oblique zipper, collar with lapels, pockets with a zipper (those on the sides, functional, the one that at the chest, a snag), a pocket on the waist line, fastened to the button, a belt with eyelets and a buckle (for it at the waist there are loops). Sewing can not be called ideal: protruding threads were, in one place found a seam pass. But what did i want at such a modest cost? Instagram @ kinski. nastya

S***k
31 Aug 2019

The color is even better in real life. I love the fit, quality, and style. Thank you very much store.

A***a
1 Aug 2019

Shipping about three weeks, track number tracked. Packed in a branded package. The smell of a new thing. Not much mint. Sewing factory, excellent quality. Pu quality, texture under the skin. Lining is sewn throughout the product. Neat, polyester material, tight. Accessories quality, metal. All clasps are working. There is a belt with a metal buckle. On my parameters 92-80-92 and height 168, sat well, sleeves of perfect length. The color is very rich red. The product corresponds to the description. I recommend to buy.

W***s
6 Jul 2019

Thank you but my djaket is too smalli put L and i order a xl but its not good for me but very good and nice djacket

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