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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
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T***a
15 Nov 2019

No words! Beauty waiting and reality matched dress gun!!! I recommend the store and the product also ordered 18 m in Chinese. Daughter 2 months height 62

M***M
15 Nov 2019

Excellent dress, at 79 cm and 10.5 kg approached, a small stock is. The order came quickly. It remains to steam and will be generally beauty

E***o
13 Nov 2019

Delivery to the Irkutsk region is super fast. 25.10 ordered, 13.11 already received. For a girl height of 84 cm, weight 10.600 kg, age 1 year 7 months, size 80, just a beautiful village!! The skirt is very lush! Tip: do not take things for growth, well, do not look so red!

V***a
12 Nov 2019

This is the best purchase on Ali!! I'm shocked. Perfect dress. All as in the photo. Delivery 10 days to Mo. Thank you store!!!!!!

I***a
9 Nov 2019

I want to say that the dress is chic. The top with paillettes stretches well. Inside the hoop lining. Tulle 4 layers. Very lush. I wanted to buy an extra petticoat. But without it the dress is very lush. I honestly did not even expect. As for the store. I highly recommend. I ordered 30.10. Received 8.09. This is my fastest delivery. Asked to send more quickly. Since they for another seller we remained without a dress. And the scrolls were pressed. The seller sent very quickly. Thanks to him. As for the size. My daughter is 3 years old. Height 96 cm. Took a dress with a margin size of 5 T. The dress costs size 110. But in fact the dress of the year for two or two and a half. The elastic band on US sits high. I will steam the tulle and will be almost long. But for one day will go. So take a few sizes larger. In general, I confidently put a solid 5 and a dress and a seller. In the photo, the dress is not ironed. Immediately after receiving tried on.

A***a
8 Nov 2019

The order is satisfied, the store did not communicate, sent the order fast and also quickly it came 19.10-2. 11.for their money the dress is responsible, in the city such sell is not cheaper than 2000. lining Cotton, 5 layers tulle. sequins a little sprinkle well, not trouble, everyone will not fall off. ordered size 18 m on the dress marking 70, My Child 9 months height 75 weight 10, there is a stock, I hope for a year we will dress as for this and bought. I recommend the product!

A***B
28 Oct 2019

Delivery is very fast! I did not even expect! Thank you very much! Dress cute! I haven't smoothed it out yet.

D***n
28 Sep 2019

The goods came to moscow quickly enough, for 10 days. ordered for a year the size of 18 m i think will not be small. Expected better because in the reviews praised the quality (in places where the patches smell glue very speedily, sticking out threads from everywhere, shiny patches fall off there are spills visible in the photo, a bow some not clear sewn terrible, well, in principle, if you steam a little adjust the dress for once will go)))

Customer
16 Sep 2019

THE product come with 6 days late but is beautiful. Was a little big now my drink but sent to Adjustments!

M***a
26 Jul 2019

The dress ordered for a height of 84 cm took 3 t, came up perfectly, we have a weight of 10 kg in volume, too, ideally village. The order came very quickly, less than two weeks. The dress is very beautiful as in the pictures, in the photo the dress is only from the parcel so mint, on the holiday i will wear an extra podyubnik for more splendor, but it is already very lush. I put 5 + thank you very much!

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