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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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M***a
31 Jul 2019

Delicious pants.

H***o
11 Jul 2019

These were fantastic. Very flattering on the butt. Not so flattering on the tummy, but I am only 4 months post-partum after 2 kids. Short on me, but most pants are (I'm 178cm). No front pockets in case that's a deal breaker. I probably could have even gone up to a 3XL but these are comfortable.

L***a
10 Jul 2019

Almost perfect size, my wife was very happy and so was i, maybe a size xxxl would be better, whole quality it is noted that it is good and its seams look firm, very elastic fabric and doesn't bring anything, i recommend it.

S***a
8 Jul 2019

Delivery is very fast, for a week came. At my height 163, ob 98, ot 74 sat well. Stretching is also good. Quality standards. Thank you to the store.

C***i
20 Jun 2019

71150150true to size, my hip is 44.5, the pant is stretchy, good quality

O***a
2 Apr 2019

Excellent jeans with a high fit. Came very quickly. Sit perfectly, stretch. I on the growth of 173 took l still a little short, but not critical. with no pockets, so it does not spoil the figure, for a long time such wanted. With зади two small corman. Tags are all present. Fittings and locks are very high quality, durable. The lines are smooth, strong. Excellent pants!!!!!

V***o
29 Mar 2019

The goods came in less than a month tracked. Jeans packed were in zip package. Stitched neatly, the lines are even, the color is as in the photo. On the waist circumference 78 and the hip circumference 97 ordered l. my height is 157 cm, sat well not small. High waist, but when you sit and get up still a little slip in the waist pants. Especially if dressed in nylon pantyhose. The store was good for contact the product i recommend order, especially for a ridiculous price. Bought for 508 rubles.

A***a
15 Mar 2019

To the disgrace is simple. High landing, one button, lock. There are no loops under the belt. Two pockets at the back. On my parameters 84/64/92 m sat down, as in cast. I'm at a height of 171, the length was enough. Color blue. (Dark blue) Comfortable, elastic, comfortable cool! I recommend from the bottom of my heart, the quality is excellent, everything is smooth and beautiful, odorless. Shipping with tracking since payment 3 weeks. https://ru.itao.com/u/976822365#post-10015036690745

S***a
8 Mar 2019

Excellent jeans for the summer very satisfied with the quality of all the seams smooth well stitched snake gently works. On the volume of the hips 118 cm waist 90 weight 80 height 158 cm-sat perfectly even there is a good stock (well, the length of naturally large will shorten) i thought they would be tight but they sat freely but it's who likes to wear it. Seller thanks-good service fast delivery

E***o
26 Feb 2019

It's jeggings. Thin in moderation, stretch. At 72/99 cm, height 164 cm took the size of m, pulled

Super hot! Several others have checked this out in the last few hours

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