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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Customer
18 Sep 2019

Very nice! It's super cute. Recommended.

V***v
11 Sep 2019

In general, very not bad)) the buckle is slightly not reliable. but it works fine and keeps it kind of good. in omsk came almost a month. i wear 75 b here ordered 38/85 in size approached. thank you very much. the color is beautiful.

M***y
8 Sep 2019

The order came in a month, the tracking was partial, in china completely, in russia it was visible only when the sms came that the goods in the delivery office. The color corresponds to the claimed, ordered 85b, because. I wear this size, the cup is normally seated, in volume a little too small.

I***o
5 Sep 2019

The product fully corresponds to the description. Size 75a coincided perfectly. The only thing, i do not know if the plastic fastener will last for a long time. Everything else is super, i will wear it.

M***a
31 Aug 2019

To moscow delivery is fast. Bra to me is great (breast volume 84)

A***a
28 Aug 2019

It went a little over a month to mo. There are no questions on the volume. But the cup... Pushap will be, if there is something to put in the cup) i, unfortunately, have nothing. Therefore, it does not look very. In general good

N***v
27 Aug 2019

Thank you very much to the store! The goods are in excellent quality, the size is in size, though it was more than a month.

O***I
27 Aug 2019

Everything is cool, i like it! Ordered 04. 08-27.08 received. Size chose according to the size grid, everything came perfectly

G***n
22 Aug 2019

Thank you, everything is fine, only here the delivery well is very long, exactly 2 months, no complaints, the quality is excellent, i advise, i recommend!

T***k
13 Jun 2019

Very cute push up bra Circumference under bust 62-90 cm Depth bust horizontally from inside after wypoklosci 15 cm Recommend for 70B 70C 75A 75b

Push Up Women Plunge Bra Women Plus Size Backless Bras for Ladies Front Closure Underwire Bra

10 Reviews
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