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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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G***g
19 Feb 2020

Quality swimsuit. Sewing is good, all the lines are even. The fabric is strong. The flaps from behind on the hooks fly will have to sew or clamp. The bodice with cups sat perfectly, but the swimming trunks on the hips 98 cm are a bit too big, took the size m. I recommend.

N***s
13 Feb 2020

Delivery about month I bought a coupon for $3. Looks pretty. Size L at 91/74/98 came up. The bodice straps need to be put on the cross, because they are unfastened. Packing is good, came with tag. Some threads stick out, but not critical. Removable cups. Planting in panties is overstated.

A***a
3 Feb 2020

Great swimsuit. Delivery about a month. Very delicate and beautiful color. I am happy with the purchase, I recommend

V***a
19 Jan 2020

The exact description size too. Seller sociable, responds directly to the message at the end of the protection wrote to open the debate on, what I did, three finally parcel arrived in Ukraine, the store immediately notified about it and the debate was canceled and received your order. Swimsuit high quality, fabric is thick, flat seams thread not stick. Let Down shipping 65 days. Seller No complaints, it has been done at any time in the communication, despite the difference in time zone for 5 hours. Plus buy discount $4 is super!!! THANK YOU⭐⭐⭐⭐⭐

A***v
1 Jan 2020

Exactly corresponds to the description. The size S corresponds to the size of the table. the color is pleasant, as in the photo. Sits well and top and bottom. I like it, I recommend it.

A***k
16 Dec 2019

Swimsuit super. Quality at altitude. The size approached perfectly.

S***a
4 Dec 2019

Swimsuit cost 176 p! On the Russian 44, the size m is ideal. Very bright, fully consistent with the description

N***n
3 Dec 2019

Well, it goes in general, uncomfortable bodice, my girth is 80 under the breast, I'm not enough, the seams are not processed, the cups are small, uncomfortable, the panties are good, the color is bright, as in the photo, it came quickly, but for the full cost would not take, took on the coupon,

Customer
21 Nov 2019

Delivery fast enough. About 2 weeks, even a little less. Panties sat very freely on my hips 83. The bodice sits well if the straps cross. (if not to do this, then the bodice is very flattened on the sides) but I had a problem with one strap, she constantly jumped off the hook. I had to sew. For the cost for which I bought, very satisfied. The material is quality, there is no thread, sewn neatly, the coloring is beautiful, corresponds to the photos of the store.

E***a
19 Nov 2019

Delivery is very fast! In my 44 size, the top is too small, and the panties are too big. I'll wait for the summer, maybe I'll think of something))

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