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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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H***a
19 Sep 2019

I actually didn't expect it to be this good. It's really comfortable, not itchy and overall looks amazing. The only thing is that there are few threads sticking out, but it is nothing a pair of scissors couldn't fix. For the price it's a really great product

Customer
19 Sep 2019

The real bra looks much better in term of fabric, lace. Reasonable price as well. Highly recommended.

G***a
19 Sep 2019

Good bra seedless sitting class I do not remember whether the size was. But the 75c sat perfectly. Nothing presses anywhere. To SPB were riding half month

O***h
17 Sep 2019

The order was not sent quickly. Packed well. Very nice, look good at 75 v. purchase is happy. After washing, i will add a review

R***r
17 Sep 2019

Very fast delivery, convenient, i will order more))

Customer
11 Sep 2019

Description and image correspond to reality. Bought for 155 rubles. With b/delivery to moscow for a month, received self-delivery in the office of sdek. The bodice is soft, weightless, the cups are dense. On the og 90 cm and opg 80 cm took xl, buttoned on the most extreme hooks and released the straps to the stop and full comfort. The fullness of my chest is small, the bodice does not press and presses anywhere. Straps are thin, full length ~ 33 cm. For this money is excellent.

A***a
11 Sep 2019

The bra came quickly, a little thread sticks out, but not critical. Very soft, but uncomfortable inside the cup dangles i'll try to sew. Hlipenky not for long enough, and so cute, maybe for such a price and will come down.

I***a
2 Sep 2019

Size xl fit well on og85 opg 75, fit and opg more than 75, because. There is still stock and stretches well. Flimsy enough, maybe enough for a little while. Inside some kind of cotton, at least not pure synthetics. Funny liners with pimples.

A***a
2 Jul 2019

It took exactly two months to order, in the mailbox. On the chest 84, under the breast 77 took a single size. On the bodice is indicated l. cute bra, sat normally. However, the straps back to back, would be longer, it would be better. But in general, a beautiful bra, for its price is very even good.

V***r
1 Apr 2019

Normal delivery time for the country, very well packaged. Perfect, dressed very well in the body, loved.

Super hot! Several others have checked this out in the last few hours

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