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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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M***G
2 Mar 2020

On OB 103 it is necessary to order L to beautifully fit.

Customer
28 Feb 2020

Quick delivery .. nice skirt .. fits perfect .,

U***l
24 Feb 2020

The skirt is exactly like in the description! Good quality, the seams are even, I'm very happy) I will wash and add a review of the photo on my own!

D***i
21 Feb 2020

perfect

M***G
27 Jan 2020

On about 103 cm size XL a little loose, probably just need L. quality is good, a little shortened probably.

K***a
24 Jan 2020

The skirt is exactly like in the picture. Came very quickly. In Kharkov delivered a new mail. Soft, sewn neatly. Warm. On me is great of course, especially at the waist, but you can even turn the top of the belt;) my parameters are 157/88/62/90. I really liked the skirt. The only negative is that it shines. Although it still looks beautiful. Long comfortable warm skirt. Thank you very much to the store for the fast delivery and the goods. Definitely recommend

Customer
20 Jan 2020

It is beautiful, very comfortable and very comfortable, serves daily and for an fi it is occasional ta, it fits perfectly to the body and combines with everything. Fully recommended and at the best price. Shipping came faster than I thought I 'd like to buy in other colors too.

A***z
16 Jan 2020

Made the order received 16/12 to Spain the 7/1 are very elastic xxl may be for a 42-44 or 46 even

Customer
10 Jan 2020

Up to the lower 2 months. L at waist 80 normally. Height 168, 10 cm below the knee.

O***h
6 Jan 2020

At the waist 73 took L size, as reviews were read. But you can safely take m. Hips 93. And it was very long. I thought it would be just below the knee. My height 160

Super hot! Several others have checked this out in the last few hours

Skirt Women Slim Pencil Skirt Knee Size 2XL

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