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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just wow (= ✪ᆽ✪ =)
Excellent pants, in Norilsk came very quickly, everything was tracked on the way,-30 on bare feet, it's not cold at all, although I'm freezing, the size L came up perfectly,
Delivery to Lipetsk a little more than a month. came without a smell. the threads do not stick out, the seams are even. on the size grid of the store came up perfectly, on the Russian 48, ordered XL. The only rostovka, in my 172, were short. not critical, under the shoes in the winter will not be visible.
On the height of 172, the weight of 69 is short, but I really wanted such, I'll steam the bottom with a coin elastic band and that the inner seams are strolled
Excellent trousers, at 44 R. Not even very tightly sit, you can put something under them on a strong Frost. And so quite fast delivery and fully corresponds to the description)
Thank you! Sports pants in texture are good, warm, comfortable, match the description, but with the size i was mistaken: i have a size 48-50, height 176, the pants are short to me, i had to xxl. Ordered 30.08.19, received at the post on 28.09.19, delivery to the moscow region. The order was tracked.
Everything came in perfect condition. I really liked them. The quality is very good. Thanks to the store.
The parcel came quickly enough, well packed, the panties are warm and stylish, the material is polyester, but soft, pleasant, the quality is good, sewn neatly, for height 160, the russian size 48-50 on narrow hips sat back to back. Size in size. Purchase is happy, thanks to the store! I recommend to buy.
Loved! Very warm and beautiful
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