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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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M***s
18 Nov 2019

Good store. Product of high quality. Everything matches the description. More than once I will buy from this seller. Very fast delivery

R***d
18 Nov 2019

I really like these pants, I order 2 times (the first is already small), the delivery is fast, the quality is good: The seams are even everywhere, the zipper does not stick, the pockets are large and comfortable. I do not even know what else to say about these pants, stylish, fashionable, youthful

V***a
18 Nov 2019

The parcel came for two and a half weeks. My daughter liked the pants very much. In the photo, another daughter, smaller in size, looks different but also good. The store can be seen responsible, grateful for the prompt dispatch. We recommend the seller and the store.

A***o
27 Aug 2019

My height is 150, the waist volume is 60, the hips are 90-the size s came up. In the waist sit freely, the waist on the elastic band, so even on a larger girth would fit. At the end of the pants are also elastic bands, so there are no problems in length. Pros: 1. thick pleasant fabric. 2. visually extend the legs. So you can take on a small growth. Cons: 1. cat's wool strongly sticks. 2. the upper front pockets are not deep enough, the phone does not fit.

Customer
25 Jul 2019

awesome, I loved so much thank you!!

S***n
4 Jul 2019

I got S because I’m only 150 cm. My waist is 70cm, but since the band is elastic it’s fine, thank god. Looks a little tight at the waist as a result but it’s fine since I’ll be wearing a belt. The hips were perfect, although the size guide said 90-100, my hips are 86cm, and it’s still not loose, so don’t worry about it if your hips are too small for the guide. Since I’m short I knew it would be too long, but this is easily avoided by pulling it to my ankles. I wore different shoes in the pic to show how it looks with different styles. I was worried it’d make me look fat or make my ass look huge, but it didn’t, as you can see. The material is some kind of synthetic cotton and seems durable. The ribbon straps look very plastic and not canvas, but it is ok. The buckle is a little weak but it’s not a problem. I thought it would be hard to squat or bend but the material is very flexible, and it’s easy to move. Hairs do get stuck but it’s not major. Seller was super helpful too. I recommend

Customer
27 Jun 2019

I really liked them! I asked for one more size because i don't like them getting tight, i'm usually 36 pants. Very belted to my mind but it's arranged, i got a little long but that's how i like my shoes. they don't go with the outfit! Don't be fooled hehehe

G***s
25 Jun 2019

Perfect Size, arrived about 5 days after time. Adoreei

A***n
21 Jun 2019

I ordered june 6, to tyumen. Got 20 june. They're wonderful! I ordered beige color, in the absence of feedback on this product of this color solution, although it was not worth it-high-quality, dense fabric in combination with an excellent gentle color. Ordered s. Height 162. Hip circumference 89. Waist 59, i can accurately assure that the elastic band is good and wonderfully stretches.

C***s
16 Jun 2019

Trim master loved .....

Streetwear Cargo Pants Women Casual Joggers Black High Waist

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SizeWaist Width(cm)Hip Width(cm)Pant Length(cm)
S669499
M70100101
L74104103
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