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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Write a Review
R***p
31 Oct 2019

Super, but the size m on my waist is a little too small and in the hips presses my height 172 waist 64, hips 95

L***K
26 Oct 2019

Joggers straight in size perfectly sat down, delivery fast, I'm happy

C***h
19 Oct 2019

comfortable to wear, the size fits, just a little tight when sitting/squatting. looks great like in the product description. happy with it, thanks!

A***l
21 Sep 2019

Pts cool pants

C***a
29 Aug 2019

I am in love, is of good quality and fit perfectly in the body. I am 1.72cm tall and not small.

L***D
19 Aug 2019

Great, they just fit my daughter, i ordered 1 size bigger-acid smell. shipping very fast, thank you store!

S***a
18 Aug 2019

Cool pants all pockets are real in addition to the fact that on the right leg with a lock (snag) on its waist 68 took s and they turned out to be slightly tight when you sit down pressing the fabric on the stomach, but i hope to be carried.

S***s
26 Jul 2019

I bought l for height 185. Parameters 66 waist 83 hips. Approached normally. Packed as roomy as possible: d when receiving it smells certainly not very, after washing normally. The material is thin, pleasant to the touch. It seems that there are many pockets, but in fact there are pockets-snags. The fly and button are metal, on the pockets of plastic. The elastic band tighten well. Have color warm black as picture. In short, everything coincided: what in the description and what in the picture. I ordered july 8, it came on july 27.

L***a
21 Jul 2019

Fine, i'm happy and definitely still dress

Super hot! Several others have checked this out in the last few hours

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