We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I love the dress. It has loose seams but looks like it's part of the model.
The dress is beautiful, we ordered 3,3 4 T, but we are walking, a little wide, but you can sew, and so very much. Sfor the store, asked to send quickly. Ordered 17.10 received 30.10
I ordered a size of 24 m, came a dress with a size of 100, but we are 1,4 now, the weight of 9,6 kg and the dress back to back. And so the quality is tolerable, the threads stick out and the smell was, but after washing it does not smell
The dress came a week earlier from the set date, everything is super, the quality is just excellent, i recommend the store
I buy this dress for the one year of my daughter I am not at all disappointed with this order I am even very satisfied. Perfect size very good quality
Perfect, no problem, the dress is beautiful, not needed communication with the store!
Dress very pretty, obawiałam up that will be bad. Wybrałam size 3 for 2-letniej girl. Is a little large. Shipping CA 20 days
I'm satisfied with the product.
Goodly, children in the picture 3 and 5 years
Delivery to krasnodar 2 weeks. Super! The dress is excellent. There are almost no protruding threads. Quality is also pleased. The lining of the skirt is soft and pleasant to the body. Fatin is soft, not pricked. The top is also soft. Took for a year. It's 10.5 months. The village is good. But i would like a genuine dress. The lining barely covers the ass. On a child of medium density. On thin will hang. In general, i recommend! Delivery pleased more than ever!