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Product Details

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of dressyout (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
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I***a
19 Sep 2019

Parcel дошла for 22 days. At og 92 cm, ot 74 cm, ob 92 cm ordered the size s. length below the knee. The upper part of the dress in a ridiculous fold, and the lower part in a large. I really liked the dress. Thanks to the store for the gift-hair band.

O***o
17 Sep 2019

A beautiful dress, on 88x71x90, the height of 166 took s-excellent village, although usually on ali take m, here it would be great.

T***j
17 Sep 2019

The dress is very cool, i advise girls, as a gift rubber for hair, thank you!

I***a
24 Jul 2019

Selling a dress in a flower (style 5) size s. moscow, i can stop. New, with tag. Overestimated her figure and growth ((on all issues of vc-arina govorova

K***k
28 Apr 2019

My long-awaited dress. The delivery has made you worried, but the quality of the dress itself does not affect. The most delicate dress, the quality of the fabric and tailoring is worthy. Recommend to buy 100%

M***a
16 Apr 2019

I do not share many praise, i would see in the store, i did not buy it! I took the size in size. Lining is a piece of synthetics, without it a little glows. The dress itself seems to be nothing, but it spoils a lot. 1. it is very full!!!! In the chest, waist, hips! 2. the belt is thin, but if you wear a normal belt, looks better, but then the corrugation rises and forms a "bubble" (in the last photo). Suitable for pregnant!!! There are threads, but these are trifles.

T***a
14 Apr 2019

The order was made on march 13, received on april 06. Packed in a standard gray postal package, the dress is odorless, ordered the size s, could be less, but was not. Sleeves are not short, the length of the dress is to the knee. The material is translucent even with a lining, it is necessary to flesh-colored underwear under the dress. With the belt looks better, but in the chest then it can be seen that wide. I'll try to sew. So the dress is cute. The store put a hair band as a gift.

O***O
30 Mar 2019

The dress is interesting. Sewn well. The dress can be beautifully combined with a sweater, jacket, cardinal. Delivery is fast. The dress is very satisfied. Thank you more!

A***k
28 Mar 2019

It's awesome! I will order more from this store!

L***'
28 Mar 2019

The dress is beautiful, very spacious, there is a white lining. In sum, it does not shine through. Size m took on 89-65-90, height 168 cm, it was possible to take and less because of the spacious style, but the length of the sleeve is excellent. Delivery about three weeks. There were no buttons on the back at the top. See honest reviews on milkapon channel (milka pon)

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