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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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A***i
15 Nov 2019

Little on mom but the jacket is wonderful. I ordered the second for more. I'll give this daughter

V***a
30 Oct 2019

The jacket is good, but it would be a couple of centimeters longer-it would be better.

M***a
22 Oct 2019

Excellent long-awaited jacket for spring + autumn. The seams are neat, the jacket is cool. Very satisfied with the order. 5HL to 56 Russian villages perfectly

V***a
9 Oct 2019

On the volume of the chest 105 took 3xl, sat well, for me so it to + 5 + 10, it will be cold. Going to a bag, milking a trip to throw in a suitcase is a great option. Down inside. From above like poashchevka. Reached the moscow region for 2,5 weeks.

Customer
30 Sep 2019

Ordered 4xl did not fit but 6xlsuper

Customer
10 Sep 2019

Ordered for og 110, ob 115... 4xl, just. The jacket is thin as a windbreaker but i like it. I ordered black, then changed my mind and asked the store to change the color... the color changed to what i wanted. In general, i advise this store and goods

N***n
8 Sep 2019

Jacket of excellent quality, neatly stitched. Thank you store shipping super fast

R***r
13 Aug 2019

The jacket is excellent! I ordered the size 4xl for og 110 and ob 116, height 160, sat well, in the chest does not press, the shoulders are in place, the hips can be a couple of cm freer, but i'm comfortable. The seams all even reached 17 days in moscow. The store umnichka, sent immediately! Thank you very much, i'm happy

E***O
30 Jul 2019

Paldies, par brīnišķīgo kurtku. Viegla un praktiska. Pārdevējam, Veiksmi biznesā. Jacket lieliska, iesaku, šo Preci.

A***a
29 Jul 2019

The jacket liked, the color is not quite mint, a little darker. Purchase is happy.

Super hot! Several others have checked this out in the last few hours

Ultra Light Duck Down Coats Jackets Women Slim Warm Coat Parka

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SizeChest WidthLengthShoulderWaist WidthSleeve Length
S9057368756
M9458379157
L9859389558
XL10260399959
XXL106614010360
XXXL110624110761
4XL115634211362
5XL120644311763
6XL125654412264
7XL130664512765
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