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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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N***a
3 Mar 2020

The skirt is cool. At ot78 ob98 came the size L. length on the height of 170 to the middle of the shin. There are no labels. The truth is synthetic and electrified, but it's not a problem. I liked it very much. Forever fashionable. Pockets do not interfere with me. Shipping due to the latest developments in China two months. It remained three days before the end of the protection period of the order, but came. Tracked. Thanks to the store.

G***g
28 Feb 2020

Good skirt, only electrified.

N***a
18 Feb 2020

Good style, practical, looks. Minus that is strongly electrified, but it is not visible, only felt, I hope the antistatic will help

B***b
11 Feb 2020

The photo looks darker than the skirt. Generally happy with the purchase. All the shortcomings are hidden))

O***h
30 Jan 2020

The skirt is good, I liked it very much! I advise you. Although pockets and nothing, but it's not scary

A***a
30 Jan 2020

All as written before. Pockets stick out. The fabric sticks-without antistatic anywhere. Looks decent. On the hips 100 took L. color such as in the photo of the store, on mine, as black. Went a long time

M***a
21 Jan 2020

Very beautiful and vivid colors. The L was perfect, it's like an M.

K***a
21 Jan 2020

XL quietly sat on the waist 89 cm, beautiful very skirt, saturated color, I liked. The presence of pockets pleased!

P***r
2 Jan 2020

Skirt came after a month :) is my second skirt przedtem zamówiłam Green. Dress so as the description :) Size XL fit for 44/46. Pocket inside podarta, but not No problem :) I am glad :) Color darker than the pictures.

O***a
8 Nov 2019

Delivery 20 days to Krasnodar. Skirt without lining, but does not shine through. There was a small defect (in the photo), but it is easy to eliminate. About the quality: for this money a very good skirt, but electrified nobly. In the skirt there are pockets, but for me they are superfluous. First: The fabric is thin and even the phone is put in such a pocket at least strange. Secondly: again, because of the subtlety of the fabric, in those places where the pockets are sewn, it is strangely frayed, even if they are straightened. This is especially noticeable on the hips, which because of the pockets visually add in volume. So I plan to get rid of my pockets. In general, the skirt should be taken.

White Dots Floral Print Pleated Midi Skirt Women Elastic High Waist Side Pockets

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