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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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O***a
3 Mar 2020

Great shirt. On the parameters 92-70-92 height 178 took the size of M. sleeves long. The length of the shirt itself back to back. Cotton.

A***
2 Mar 2020

A little S bolshevat at 42 p, but in general it looks original

M***a
2 Mar 2020

One of the most successful purchases on Ali, medium-density fabric, pleasant to the body, well ironed. My parameters height 162, 53 kg 90*66*89, approached the size S (correctly in the chest back to back, if you have a breast volume larger, take m

O***a
25 Jan 2020

Arrived quickly, the sleeves are long enough, more suitable for a girl of high growth, in quality everything is fine, the store also wait for a white short top floor blouse

N***a
19 Jan 2020

Cool blouse. My settings 96/73/98 and height is 177 cm, I ordered size L

W***U
18 Jan 2020

top! it's beautiful! well made, good fabric. real white! love it. 160cm, 50kg, I took size S, perfect size. just like the photos

N***s
14 Jan 2020

On the parameters 86*68*91 cm ordered size S for height 168 cm sleeve long, you can take girls higher growth boldly. On the sleeves are wide cuffs, which are fastened with 3 buttons. The length is its average. In my wardrobe there are shirts both longer and vice versa shorter. In the chest is normal. If I took the size of M, it would be more for me. Sewing is normal, there was a couple of threads, but this is not a problem. Otherwise without defects. It is fastened with small buttons. Composition polyester, on the product label with composition did not find. A little shines through.

N***a
21 Dec 2019

Delivery to Moscow took 2 weeks. Blouse, received, packed in a transparent package. On its parameters 85-65-90 and height 173 cm. I bought the size S. shirt perfectly fit me in size. Both in volumes and in length of the product. The blouse is made of white fabric, which slightly shines through. Ironed easily enough. The label with the composition of the material on the product I did not find. The store has cotton. But I think it is a blended cotton fabric with polyester. But Cotton much more. Blouse straight silhouette. Sleeves on wide cuffs, which are fastened with 3 buttons. Collar turn-down.

D***a
15 Dec 2019

Blouse is beautiful, fashionable, straight cut, corresponds to the description and photo of the store! Cuffs are elongated with three buttons. The fabric is thin and slightly translucent. Blouse came very crumpled, long steamed. In a small bag there are 2 additional buttons. The seller sent quickly, reached 3 weeks in growth. OBL.

M***m
13 Nov 2019

Shipping✈️-Two weeks to the Post Office. Packing is a transparent package inside the postage. The store answers quickly, the marriage did not find. Shirt with a collar and long sleeves-lanterns with cuffs on the buttons. Narrow cuffs and turn-down collar give the product a business style, on the wrists a row of white buttons that also go along the shirt. The sleeves are adjustable in width with Velcro, they can be left wide, or make more narrow. Shirt straight, classic cut, strap on buttons. Since the shirt gives an extra volume to the shoulders and makes an accent on them, wear it with tight shorts, pencil skirts or strict dark trousers, I.E. Things that will visually narrow the silhouette to the bottom.

White Puff Sleeve Blouse Women Office Work Wear Turn Down Collar

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