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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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S***a
21 Feb 2020

A good shirt, on the Russian s ordered M, sat perfectly. The quality is good, the threads do not stick out. I am satisfied with the order, I recommend the store

Customer
11 Feb 2020

For 2 weeks came to the Sverdlovsk region! The shirt is beautiful for such a price, the only thing very crumpled, came crumpled I washed it in general in confusion all! Washed at 20 degrees, nor changed in size! Pleasant to the body, on the OG 90 L well, initially wanted m but read Again Reviews and do not regret that I changed my mind! The very size, nor anything presses does not squeeze! I'm happy

E***a
21 Jan 2020

Really good shirt! For this price is just beautiful! On one sleeve found a lump of thread (on the cuff), but this is not critical. Dense. At og 81 from took the size of M. A little loose, but not straight oversize. So if you want it, take at least two sizes larger than your own. Delivery 10 days to Mo. Definitely recommend to buy.

N***a
25 Dec 2019

The shirt corresponds to the description. Thanks to the store for the fast delivery. At its 85-74-93 ordered the size of M, came up perfectly. Size S-would be short sleeve

O***a
16 Dec 2019

Just super shirt, quality at altitude. Does not shine through, the seams are even. Delivery fast, track tracked. I took the size XL to be an oversize. Cut is good, everything is perfect.

R***r
6 Dec 2019

My size s-m (44-46), ordered XL, the width is excellent, for me the sleeves are short a little, but if I turn (and plan to wear so) chic! Composition on the label cotton. Feels cotton with something, but quite pleasant to the body. I advise you as a basic thing for such money.

S***a
30 Oct 2019

Quality shirt, ordered 24.09, came 6.10. Fabric-mainly cotton, very pleasant. On the growth of 160 ordered more to be as an oversize. Strongly crumples, have to steam

Y***k
18 Oct 2019

The package to Moscow came in a month. Packed In the package odorless. I wear 44-46, shoulders 40. I took L, the shirt came up. As for me sewed. But who wants more freely take more size. I really liked the quality of the shirt. The material is pleasant to the body, a little shines through. The color is snow-white. Buttons are all in place. There are a couple threads, but it's nothing. I'm very happy with the shirt. Thank you very much to the store. I recommend to buy.

Y***l
17 Oct 2019

The shirt came in 26 days by the shipping service mist Express. The shirt corresponds to the description, on the parameters og 90 cm, from 74 cm sits like an overside, the sleeves are short, but I'm going to pump them. The color is snow-white, the fabric is dense, I can not say anything about the composition of the fabric, because I do not understand it very much, it looks like cotton, the fabric is slightly translucent. Вобщем order satisfied

O***A
30 Sep 2019

The product corresponds to the description, the shirt is super, for my height 170 and the parameters 89-75-92 ordered xl and no longer necessary))) the seams are all even, the material is pleasant to the body!!! recommend!!! it was not long to wait 10 days

Super hot! Several others have checked this out in the last few hours

women blouses Long Sleeve Turn-down Collar OL 3496 50

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