Super hot! Several others have checked this out in the last few hours
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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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V***a
15 Nov 2019

Pants are good! For winter the most that with lining. The gates do not do very, however, the lining is black, does not fit in color. Well, the lace is cheap, I will replace. And the quality itself is good, there is almost no smell, after washing at all will disappear. Took the size of M, malomerka so it fits on my S! (Height 156, weight 50, waist 64) if you doubt the choice of size, ask the store, it is sociable and always help. The parcel arrived in just 10 days! Thank you very much to the seller for the goods and for the gift keychain! :)

F***a
23 Oct 2019

Loved the plaid fabric! Beautiful. Good quality! But legs are very narrow and it fit me horribly. Had to give it to my mom. Fast shipping. One month to Rio de Janeiro. Nice store sent me a gift. Thanks!!! I recommend both product and seller!

T***a
22 Oct 2019

I order already 2. i like it very much, on the hips 106 sit well 2 XL.

Customer
30 Sep 2019

Thank you, cool pants, we really like

W***a
26 Sep 2019

The trousers arrived very quickly, in just a week. I ordered 4XL because I wanted them to be oversized. they are a little too big on me around the waist and I have to tie them tightly so they dont fall down. I would usually wear a UK size 12/14. I really like the colour of them.

E***a
22 Sep 2019

The parcel came for a month, the track was tracked. Belt of trousers on an elastic band and a lace. Cloth-synthesis for early autumn. In the straps small size

J***a
21 Sep 2019

Yes murmansk region pants came quickly, within a month. Size 3xl for size 50 russian approached, ahead for me a little frayed t to get used to jeans. The fabric is dense, of good quality, similar as half wool. Pants happy. The store put a small surprise, thank you very much to him. if the hips will be large size it is necessary to take more.

C***B
29 Aug 2019

Came after 3 and a half weeks. Fabric is super, dense and high quality. Colours are vivid(as much as they can be since pants are black and white). I choose the size after consulting with the store, who was extremely helpful. Pants are so comfortable, warm and good looking, a little big on the crotch area which I don't mind at all. Really satisfied with this purchase and seller, definitely recommend and will buy more in the future. Thank you! (parameters: 88/74/96) (sorry for sad quality photos, camera sucks and lightning was not serviceable at all)

S***n
23 Jul 2019

Shipping 11 days!!!! just super!!!! store thank you!!!!!!!!!!!!!!!!!!!

Customer
25 Jun 2019

Madly happy with this purchase. Perfect seams, the quality is perfect. A little smells of china, but it will fade with time. Another store put a gift, nice❤️❤️❤️❤️❤️❤️

Super hot! Several others have checked this out in the last few hours

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