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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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M***u
19 Sep 2019

The dress is beautiful, but a bit too large for a size S. I'm 165cm and 54kg and it is pretty big.

Customer
18 Sep 2019

Bryansk reached in 2,5 weeks. Caif

S***s
17 Sep 2019

A beautiful dress, the shade is more dirty-beige, but still looks cute. At a height of 170 the length is just below the knees, but the lining is quite transparent, and barely covers the buttocks. We have to change. The sleeve is slightly more than 3/7, quite free, you could take the usual m. And so the dress is wonderful, elegant, for its price-fire. Came for two weeks to kharkov, the store sent quickly. Shop and goods-good!

S***a
14 Sep 2019

Excellent dress! Gentle, quality. The lining is really short, but you can easily solve this problem by sewing a strip of lace for example.

T***l
29 Aug 2019

The dress is chic. On the growth of 158 cm og96 from 75 ob98 the village is excellent. Delivery to approx. edge month. Track tracked. Seller recommend.

T***a
22 Jul 2019

The store sent the order on june 23, received a receipt on july 16. I mean, the order came earlier. But that's how our mail works. The dress, in principle, as in the picture, ordered black polka dots, but a very short petticoat. The size took xl on its parameters og-104, ot-88, ob-108. The village is free. Shoulders in place. Length to the knee, the most to work. There are some protruding threads, but not critical. Suits both price and quality. The seller put a hair band as a gift. Thank you. I recommend the seller and the store. I will order more, but already in a different color.

M***a
21 Jul 2019

The dress looks very gentle and airy. But only if it sits well on the figure. To me on the parameters: chest 98 cm, waist 80, hips 100 (chest is large, and waist is not expressed) the village is bad-like baba ryazanskaya, especially in the chest. And on the sister with the figure hourglass (chest small 90 cm, waist is well expressed 86 cm, butt large 107 cm) village superski! The height of 158 cm is knee-length, just below even. It looks very feminine. Lining is blank, not only transparent, so also short. And when you want to generally bully to the waist. Let's try the braid heavy wide sewn from below, i hope it will not be so bullying. In the photo sister, she will wear. With a wide belt in general class.

Customer
19 Jul 2019

The dress came in 19 days. All as in the picture. Except that i love the length to the knee, or to the middle of the shin. It closes my knees (height 160)

T***a
23 May 2019

Great dress! Details in my itao: https://ru.itao.com/u/928931053#

S***s
25 Mar 2019

Beautiful and comfortable dress for spring and summer. On the parameters 84/61/84 took s. quality is good, the fabric to the body is pleasant. Due to the lining does not shine through. Suitable for any figure-from thin to pregnant. Comfortable with belt and without. About 3 weeks after order i received it. The store is good, sent quickly. For its price dress for five!

Women Two layers chiffon pleated dress spring autumn female vintage elegant long sleeve loose casual

10 Reviews
US $45.90
US $85.00
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