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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of lassdress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lassdress.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Write a Review
D***a
17 Jun 2019

It looks so good! Fit very well and the quality is amazing in this price. Totally love it. I recommend it!

N***r
5 Jun 2019

I like the design of this skirt so much and it fits SZ small best

U***r
31 May 2019

Used it for a cosplay and for in general and it’s so cute

L***z
23 May 2019

I absolutely LOVE this skirt!! Excellent quality at a fantastic price! Looks expensive. Feels high quality. Has some stretch. Fits me perfectly. Thank you SO much!!

G***o
21 Apr 2019

loveeeee, cheap material but looks really nice. am 5'2"

Customer
17 Apr 2019

As good as a skirt can get for that price. The material is thick, seems durable.

Customer
11 Feb 2019

very nice for cheap price!

S***s
8 Feb 2019

I’m in love with it ~ it’s stretchy and it fit perfect

Customer
7 Feb 2019

Shipping was fast! The skirt is one size, fitted well though. I really like it the quality is good, such a steal honestly. I recommend (:

A***m
25 Jan 2019

The store sent the goods very quickly but my contact phone number indicated was wrong because of this i was waiting for the goods 2 months, for the same reason the parcel was lost, the invoice was erroneously closed, i could not find where all the same my parcel as in tracking was delivered, but where was the question, Very upset but not all so bad, the seller is very sociable, always answered messages and tried to go to a meeting on this all the same 4 stars. I certainly spent a lot of time to find out in which department my parcel because of the wrong data, all the same the goods received after a long search. About the quality: stretch fabric, stretches well but turned out to be a bit too big (my parameters hips 87 waist 66) on this back sticks out in the photo this is not visible and in the principle is not so scary you can sew a little. the overall impression of the product is good, it looks very cool, i did not find a marriage. Purchase is satisfied, the goods are good, i advise

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